HARRISBURG HYUNDAI

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Category: Automotive

Contact Information
Harrisburg, Pennsylvania, United States

Phone number: 4220 Chambers Hill Road
harrisburghyundai.com

HARRISBURG HYUNDAI Reviews

JEFF Q December 25, 2009
Update on Law Suit -- Cash for Clunkers
Harrisburg Judge agrees and awards $4, 240.90 in court. For full story go to http://www.complaintsboard.com/complaints/cash-for-clunkers-sales-scam-c245272.html

This dealer has never tried to resolve this issue. They have no available phone number to a main office and never have responded to emails which go through their website.

If you are considering this dealer, consider everyone else, but I purchased from BethAnn at Fredrick Hyundai in Lebanon, Pa (717) 274-4161. She and her dealership have been exceptional!

Will post updates as things continue!
October 28, 2009
THEY ARE THIEVES
We are getting rid of our (3) Hyundais due to the constant and ridiculous over-charging and lies from
the service department at Harrisburg Hyundai in Pennsylvania.

Between my 04 Elantra and my 04 Accent I have spent around $5000 in service and repairs JUST THIS
YEAR ALONE AND THEY ARE BOTH STILL UNDER WARRANTY!!! My Elantra had the SAME breakdown problem 4 times this year but the service department always found DIFFERENT problems (not under warranty) and charged me like I was made out of money. This last repair of $1040.00 to stop a gas leak was the last straw. I checked my car on the service lot the night before. It had stopped leaking before the repair. The tank was overfilled but $1040.00 is GOD DAMNED ROBBERY!!!

I traded the Elantra in on a 2010 Toyota last week. I'm currently in the process of trading the Accent in on a Toyota as well. They are going to make a fair deal because I'm also trading my daughter's 05 Accent on a Toyota Yaris. We are getting rid of all of our Hyundais for Toyotas.

I would have stayed with Hyundai for years to come and we would be trading in all three for new Hyundais right now but after being ripped off and over charged time and time again - I WILL NEVER BUY ANOTHER HYUNDAI AGAIN - EVER.

THANK THE SERVICE DEPARTMENT AT HARRISBURG HYUNDAI FOR SCREWING ME OVER AND OVER.
I'M SURE THEY WON'T ADMIT IT BUT F&%# THEM.

THEY HAVE PLENTY OF MY MONEY FOR NOTHING BUT THERE WILL BE NO MORE.

The real pitty is that I had put up with it only because I liked my cars so much. ENOUGH IS FINALLY ENOUGH!!!

I was a very good and loyal customer but I will SPIT out of the window every time I pass that dealership.
I'm also going to blog, chat and post on every site possible just to let people know what thieves they are.
readthis October 23, 2009
THIEF
I used to work for this dealership and I will let you know that any good reviews have been fabricated by the management. This dealership not only severely rips off its customers, but also steals from its employees as well. I worked there and would not allow any friends or family to purchase a car from my employer. TERRY BARNES, the general sales manager, is a crook. He would rob his own mother if given the chance. I have witnessed first hand his shady business which borders on criminal. DO NOT BUY A CAR FROM HIM
karissadawn September 11, 2009
No good dealer
My husband and I have both been screwed over by this dealership numerous times. It is so frustrating that they can do this to people and get a way with still staying in business. Oh sure they will be all nice and try to schmooze you over until the deal is done (after being in the dealership for 3 hours). Then when the sale is over forget being nice they got what they wanted. I wonder if they have been reported to the BBB for being a rip off! That is my next step...anyone want to join me!
JEFF Q August 23, 2009
Cash for Clunkers Sales Scam
On Tuesday 8/18/09 my wife and I went to Harrisburg Hyundai to do a "Cash
for Clunkers" deal on a new car for our son going to college. Having already
purchased a new Accent from there in 2005, and referring my brother there a
week earlier, I expected no problems and a good deal. The program was
explained, a deal was negotiated, credit reports were ran, and paperwork was
started on a new 2009 Accent with my salesman Mike Brown. All seemed well.
The good news ended there. Upon entering the finance department for final
signatures I was told the Government was slow on paying the dealers and it
would be about a week before we could pick up the car. Having no immediate
need for it, I went ahead and signed the paperwork, which consisted of a
"Buyers Order" and a privacy statement, put down a $500.00 deposit and was
told my finance paperwork would be signed upon delivery. I agreed and left.
On Saturday 08/22/09 at 3 pm I heard a talk show speaker talking about
problems people were having with dealers. I called my salesman Mike Brown
and told him I wanted to complete the deal today. Mike put me on hold and
moments later a sales manager picked up and told me they were going to
refund my money because they no longer were participating in the "Cash for
Clunkers" program. I was outraged and went to the dealer.
After a brief encounter with my salesman I went to speak directly to Timothy
Eklund Sr., the General Sales Manager. I explained to him we had a signed
deal and I wanted the car. He explained he did not have to honor the deal,
and since they never submitted the paperwork to the Government no laws were
broken. When I asked why I wasn't notified, he said they were going to call
"all of us" today or Monday. PROBLEM!! THE PROGRAM ENDS TODAY AT MANY
DEALERSHIPS AND OFFICIALLY ON MONDAY. People like me would not even have a
chance to participate in the program!
I immediately explained to Timothy Eklund Sr. that I would pursue legal
action against the dealership and inform the media of this practice. Both of
which I am doing. I then called BethAnn at Fredrick Hyundai in Lebanon, Pa
in hopes of making an 11th hour deal. They said they had already had (5)
customers this week with the same Harrisburg Hyundai story. HOW MANY OF US
ARE THERE?????
BethAnn and her Sales Manager listened to our story and went out of their
way to help us with a deal on a new Hyundai. I would gladly refer them to
anyone looking for a kind and considerate sales person.
HARRISBURG HYUNDAI, ---> NEVER AGAIN!!!
hyundaiharrisburgpa1 August 20, 2009
Very Pleased with Harrisburg Hyundai
Wanted to share our great experience with Harrisburg Hyundai in Harrisburg PA. My wife and I was shopping for nissans and Hyundais for over three weeks. After we decided that the Hyundai was a better choice, we then began to visit three hyundai stores in the area of Harrisburg, Lancaster and Carlise. Harrisburg Hyundai was very professional and understood our needs, took the time to help us review all the options that was offered between the different models/trims of the Sonata. It was the only Hyundai dealership that the salesperson knew more about the car then we did. The other hyundai dealers, just gave us the keys and told us to drive the car and see if we like it, wow amazing thought I was at target.

Overall we had a great experience and enjoyed the time we spent there shopping for a car. Compared to the other dealers, Harrisburg Hyundai had the best product knowledge and really treated us like a client and that they cared about having our business.

We could of save $100-$200 at one of the other hyundai dealers in harrisburg however you get what you pay for, and Harrisburg Hyundai really took the time and educated us on the vehicles.

I appreciate the entire team and enjoy the overall experience, plus they offer tires for life rewards program that will even help us save more money in the long-run.

I would recommend anyone interested in a Hyundai go to harrisburg hyundai
Michael_HBH August 17, 2009
Happy with overall experience
Shopping for cars is not the most fun thing we enjoy doing, however my experience at harrisburg hyundai was great. From shopping online to visiting the showroom. all seamless and very professional.
johnt_Harrisburg_pa August 12, 2009
Great Customer Service-Harrisburg Hyundai
Great Customer Service out of any Hyundai dealer I shopped in and around Harrisburg, York, Lancaster area.

The price I got was $700 better then 4 other dealers. I saw the negative reviews but really an ex employee, that got fired casue could not do the job, ofcourse they write bad reviews, and blame someone else other than excepting responsibility.

This is my 3rd Hyundai and the first from Harrisburg Hyundai. I will continue to purchase and service my cars at this dealer.

John T.
Tina Eklund August 11, 2009
They Helped and got me a good deal
After shoppng for a vehicle for over two weeks, I visited Harrisburg Hyundai. I had reservations based on other complaints I read however after the service I recceived and relizing the complaints are two - three years old, I purchased a new 2009 Elantra.

I am very pleased, I did have a concern after purchase, however after contacting them, they corrected the issue right away. I look forward trying their service department next.
Till next Time:
Tina Eklund
unhappy car buyer July 21, 2009
bad customer service
If you are going to buy a car here, make sure you know what you are doing. They will come up with horrible interest rates even though they state that your credit isn't bad. They keep you waiting hours. They promise you items for your car only to recind on the deal once you've signed the paperwork. If you don't agree with what they say, the belittle you. When I tried to stick up for myself, I was yelled at.

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