1. Ref :- Membership No ITBC 04240187 and my letter dated 17 Oct 2007.

2. Amount of Rs 950/- has been paid for two books which were ordered on 27 Aug 2007. Only one book was received in Oct 2007. The following book is not received yet :-

Code No - H1329
Book title - Harry Potter and the Deathly Hallows.

3. Inspite of lodging complaint on 17 Oct 2007, no response has been received from your side. It seems that complaints lodged by the customers are not given due cognisance.

4. Please despatch the above book at the earliest and confirm.