the sales man named danny is a liar and a cheater. the delivery man named mohammed is very rude. he kept saying f words at my home. I reminded him not, but he would not listen to me. I bought a fridge yesterday and the sales man danny promised me that the fridge will be delivered to my home on the day I bought. danny also said that the delivery man will put the fridge in the place I want and remove the old fridge. However, the delivery actually come to my home one day after and due to the delay, all of my food went bad. Moreover, the delivery man mohammed charged me $20 to remove the old fridge. Nobody told me about the extra money for removing fridge/ I called danny and he changed his face from a friend to an enemy and said " everyone knows it why you donot know? you did not ask that is your problem" in fact before I bought, I kept asking " will the delivery man help me remove the old fridge?" Danny only said "yes" no more word!!!

The most terrible thing is when I argued with mohannnd, he kept saying F word at my home!!! I just want to make clear do I need to pay the extra $20, does that deserve many F words???

I am very disappointed with harvey norman and definitely would not buy anything from it anymore. In fact, I had two receipts. one said the fridge should be at my home on 23th of Jan 2010 and the other receipt said I received the fridge on 24th jan 2010. I also taped when mohammed said F words to me. So I am considering to sue harvey norman for the delayed delivery and the rude service.