I purchased a Acer laptop in Harvey Norman Malaysia, which is at the Mid Valley shopping mall. actually i bought it at July 2009. But until the Januari 2010, my laptop already broken two times. I really don't understand what is the problem and even i am suspected about the product of this company. And at the second repair, they use nore than 1 month to repair my laptop. Originnally, i think my laptop is had a difficult problem to solve but when i take back my laptop, they just said they reformat my laptop only. OH MY GOD! They don't ever think their customer need the laptop to do their work. They just wasted my time to do such things. The service also bad. I am very dissapointed to the company and i will not patronize your company again.

Dear Complaints Board,
We recently purchased a furniture from Harvey Norman Malaysia, Ikano at Mutiara Damansara. They have failed to deliver our item on time. It stated in the receipt between 11:00am to 1:00pm but they send the item about an hour later. If they cannot commit to sending the item on time don't write it down on the receipt. And the sales person did not call us back when he promised to call and inform us on what and where the item. The furniture cost about RM12, 000 we expected an on time delivery and a good response from the sales person. We are very disappointed with Harvey Norman. Please check your staff and be sure that they are doing their job properly or not.

- an unsatisfied customer-