I am absolutely fed up to the eyeballs of Harvey Norman Advertisements. Our mute button is starting to wear out from everyone diving over to press it. It's saturation at its worst and it insults most people's intelligence with the repetitiveness. Can something be done about it.

I always shopping at Harvey Norman because their electronics have best quality, but now I should change my mind because of their staffs. Harvey Norman should training their staff and teach them how to serve customer. They are so rude and never answer my questions.
Your service make me and other people feel sick, but you say you are professional service. Is it Your professional is not answer customer qusetion and ask them to find by theirself? Is it your proffessional service is racism?
I promise I will never shop at Harvey Norman anymore, and I will tell my friends how you treat your customers so rude.
Once they if you loose your customers, remmeber to review your service.

I baught a Lounge suite(Australian made) from Harvey Norman Castle hill on mid Aprial and they dilivered it after 4 weeks .A few days later we realised it was not comfortable at all. Both me and my husband got back pains after sitting on it for few minutes. Before we bouhgt the lounge, we tried out lounge on display a the store. t wasperfect and that's why we decided to buy it. The lounge that was delivered was clearly not as good s the oneon display. We complain to the store and they told us someone from the manufacturing will come and check within ten days, but no one came then we complained again. After the second complain a person who could not speak proper english came and cheked the lounge, and promised to take it back and fix it within two days. It is now more than 3 weeks but the lounge was not picked up for repair yet. It is evident that Harvey Norman do not manufacture their equipment but subcontractors do or even they may be manufactured overseas. It seems there is no proper quality control in such manufacturing.
We are wondering how to get a full refund or replacement. We are not confident that repairing the lounge will fix the problem.

I went into Harvey Norman to purchase a multi-region DVD player. I was advised by Mark, one of the sales assistants that the Toshiba SD900KY was a multi-region. I paid $129 for what turned out to be just a region 4 player. When I tried to return it I was advised that they would only refund faulty items.

I am sick to death of being lied to everytime I go into the Harvey Norman store in Maitland, and not being able to lodge a complaint. In particular the one woman in the white goods section. When she eventually served me see went out of her way to point out that this was the last of that model avalible and no more could be ordered. That the price should be $699 that I could not get it at that price ever again and I had to buy it now. When I enquired about another brand, she said they no longer produced that product. I had been in contact via email about these products and I knew the RRP and the avalibility of stock. She then proceeded to try and sell me a product that was nearly $2000. She was rude and pushy answered no questions and basicly implied I was stupid because I wanted to purchase a twin tub washing machine which she obviously considered below her. This is not my first experiance with this woman and on three previous occasions she has used the same technique of the is the only one avalible, upping the original price and looking down her nose because I wished to purchase the smaller option. But their loss as there is a Joyce Mayne next door, and I am a regular customer, I got my new washer, I could have bought three then and there, or ordered a hundred more discounted from a RRP of $499. So much for the last one avalible in the country. My advice in Maitland is, go to Harvey Norman show your children what an evil lier looks like and go next door and buy from someone else.