· The elevation of the pool is off more than 1". The pool deck was planned to be the same elevation as our back step. The step is 1" inch higher than the deck and our sewer clean out drain is 1" taller than deck. This issue has yet to be resolved.

· The pool was not placed in the center of planned deck so we had to enlarge deck at extra cost to us.

· The fiber glass pool came with defects from the factory and then Robert tried to blame the defect on us. The defects have yet to be taken care of.

Problems with concrete job

· We paid Robert to make a concrete step. The concrete step is ½" shorter at on end then the other and cured in the middle. Looks real bad. Issue not resolved

· The concrete footer of the pool deck is more than 3" out of square. Issue not resolved

· The pool stair handle railing is off center and is out of alignment by more than 5 degrees to the center of the pool. Issue not resolved

· The concrete workers could not read plans or drawing and I had to place the rebar in the correct location

· The concrete cantilever deck surrounding the pool is not uniform, wavy and it looks like some kid did the job. Issue not resolved

· We did not get the concrete job that we paid for. We paid for an 18" by 24" footer and only ended up getting 12" by 24" no adjustment was made to the bill. Issue not resolved

· The first concrete guy on the job worked two days and then quit. He said he was independently wealthy and did not need to work.

· The next concrete worker was from French Canada and could not speak, read or under stand English. His wife came over with him one after noon and started giving me a hard time because my kids were playing in the yard.

Problems with the pavers

· The paver crew wasted a lot of pavers by miss cutting the pavers and then throwing them out.

· The deck drain is more than 2 feet off from the planned installation. Issue not resolved

· The paver crew did not know how to square out the job and placed the pavers 3" out of square around the deck. Then they cut pavers and placed wedges to make up for being out of square.

· The pavers are uneven and you can stub your toe on them. Issue not resolved

· The pavers are misaligned and crooked. Issue not resolved

· The payer guys were from Brazil and could not speak English. They had the worst attitude and would not follow instructions.

· We paid for the pavers to be sealed but this job has yet to be completed.

· The Paver manufacture place a Lien on our house because Robert did not pay them. We Paid Robert in full for the pavers so now we have to buy them twice.

General Problems

· A lien was placed on our house by the electrician who hooked up the pump and controls. We paid Robert in full and he refused to pay the electrician. Robert is trying to extort more money from us. Issue not resolved

· The total length of time for this job should have been under a month. We signed the contact in February; they sank the pool in July. We are still not finished with this job late in November.

· I had to pick up trash in my back yard left by his workers. This included soda can McDonalds trash etc.

· During the permit process (February to July) Robert would not return our phone calls as to the status of the permit. We thought that he ran off with our money.

· Robert's crew drover over our sprinkler system with their bobcat and cut off the sprinkler heads and broke the sprinkler pipes. No repair were done

· My back yard lawn was totally destroyed.

· Robert's workers dumped sand in our drive way. When they drove the dump truck on the drive way they cracked our drive way due to the weight of the dump truck. Issue not resolved

· They never swept up the sand out of our driveway.

· We never received the pool class and training they promised us on taking care of the pool. We had it scheduled but they did not show up. Issue not resolved

· Roberts's phone was disconnected. He closed his office.

· I lost over 5 days of work working with Robert and his crews trying to fix their mistakes.