HBS Billing Services
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Category: Services
Contact Information 11305 Pickfair Dr, Austin, Texas, United States
Phone number: 512-466-1327
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HBS Billing Services Reviews
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Sally Loomer
March 1, 2011
unauthorized billing
Informed this company of discontinuation of services mid-January. They informed me that the billing will take 3 to 4 months to stop and then a credit will be made. When I asked her what gave them the legal right to float money on my account she had no answer.
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Joe J. H.
December 1, 2010
unauthorized billing
We have repeatedly tried to get a charge from HBS billing services removed from our AT&T telephone bill. No one well take responsibility for it or even can tell us what or who they are. Just this morning alone we have been on the telephone with 3 different customer service representatives that in turn refer us to some other department. So frustrating! Someone was supposed to call us regarding this 3 days ago as well as we have been told again that we will be contacted within the next 24-48 hours by a man named Andrew. AT&T, billing department told us not to pay that part of the bill. Now what can we do?
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Stephen J. Jones
December 1, 2009
Hold Billing Services Unauthorized Billing for Streaming video services not provided
I found a charge for $14.95 on my November 2009 AT&T personal telephone bill that I had not authorized or utilized. I was able to verify that a similar charge was made to my account in October 2009.
According to my bill from AT&T, HBS Billing Services had billed my account on behalf of Streaming Flix, LLC and it was added to my personal telephone bill among the multiple pages they sent me in their bill.
In no way had I utilized their services and this is the second time I have had found charges added to my bill by the Telephone Company for invalid services not contracted or rendered. The idea of having to make a call to cancel services is insane. I would have never paid a bill for services not rendered if I had been billed directly. The fact that AT&T has added it to their bill makes me feel they are in collusion and are paid for the service of slipping charges past customers.
I called their "billing inquiry" number and they were very pleasant but could not do anything except:
Cancel the account
Put it on a no further charges status
Claimed to be willing to credit my AT&T account in two months
I do not believe any of this.
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