HC Processing Reviews
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Anthker Walker
August 20, 2010
Craftmatic Bed
I have to say that I purchase a craftmatic bed at $2, 788.78 and paid $1, 962.79 dollars and they say that I owe $2, 828.00, I need to know why do owe so much? I feel that this is a big rip off and this needs to be stop.
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tweezy
February 5, 2010
Scam & F
I financed a bed through these guys made my payments and my monthly balance kept going up. I was given incorrect information regarding payment processing and posting. They are a rip off and their customer service is sub-par at best. They also engage in illegal collection practices, like calling at my place of employment after the payment has been made. Avoid them at all costs.
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DSWeimar
July 23, 2009
Billing
My story is similar in detail as the others. I pay my bills faithfully and on time. This past July 4th they decided my payment was late. It was sent 6/30/2009 online to them and they received it 7/3/09 and decided to post it 7/7/09 with $39.00 dollar late fee. My total payment is $41.00 dollars. They would not remove the charge. I asked for a supervisor and got Alex who was blaming my bank of course of the error and would not remove it. I told him I wanted to pay my entire balance in full (331.76) and he told me it would cost me $19.95 to do it over the phone. A joke! I pleaded with him to look at the big picture...he HUNG up on ME! I never raised my voice or swore. What a complete tool. In these economic times where good bill payors and tricked and HC is using false tactics to subsidize their bottom line. Not to mention the piece of crap Eliptical I got via ICON... Buyers beware!! If you want fitness equipment go to a store or go get a membership.
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m_bradford
June 12, 2009
OVERCHARGING
I called Bowflex to see if I would be eligilble. They took down my information and then said that I would hear back later. Next thing I know I have a bowflex coming to my house. I never signed anything or okayed anything over the phone. Then we got missing and some damaged goods. They wouldn't return anything or give us a discount. Then my husband and I separated and he kept the bowflex. The loan is in my name, but for the past 1 1/2 years I have paid for something I don't have. I have explained and explained to them that he has agreed to pay it and yet they call me. Then we finally went to mediation and he signed stating that he will either take it permanetly and pay for it or give it to me to sell as I never wanted it in the first place. So now I have a debt that has never gone down, lowered interest rate and the amount due has gone from 52.oo a month to 114.oo with a high balance. I have monthly interest rate 14.9% and a daily interest of .32%. I called FTC and they said that it is illegal what they are doing, but you have to be sure that they are not actually part of the company saying that they are a separate credit agency. I think everyone ought to report them to the federal trade commission and then they will take action.
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Annette Estes
February 5, 2009
Unethical lending practices
After paying for a Craftmatic bed financed by HC Processing for 2 years (more than $1, 400), I noticed in December that I still owed $46 more than the original amount financed. This company charges 25% interest (or more if you're late for one payment), and posts the interest daily.
They are the most unethical company I've ever dealt with and I've filed a formal complaint against HC Processing with the Arkansas attorney general.
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August 2, 2008
Harassment
My son owes some money to a chiropractor who turned over the amount to HC Processing for collection. HC Processing obtained my phone number off of my son's health records. We were never listed as on any of the finance records. My son has not lived with us for over 10 years and is not a minor. HC Processing is harassing us for the collection of this bill. Calling 3-4 times a day.
I believe this is a violation of HIPPA and a privacy invasion and harassment for us.
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June 4, 2008
Overcharging
I have done business with these people for one year and my account has not gone down. I too only pay the payment and no interest. If there is a movement to do a class action suit against them, I would be interested.
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