BEEN A CUSTOMER OF DIRECT TV FOR ALMOST SIX YEARS; GOT TIVO FOUR YEARS AGO; IT ALWAYS GETS STUCK AND THEY NEVE4 WANT TO REPLACE THEY TELL MEE I WOULD HAVE TO GET ANOTHER ONE AND AY FOR THAT ONE AND MY HD CHANNELS ARE HARD TO WATCH AND TOO OFTEN GO BLACK. I HAVE ON A FEW OCCASSIONS HAD SERVICE WORKERS COME OVER AND STILL THE SAME RESULT AND THE CORDS THEY GIVE YOU FOR THE HD GO BAD AFTER A MONTH AND THEY DONT REPLACE ANYTHING WITHOUT YOU PAYING FOR IT ALL OVER AGAIN AND THEY COST MORE IN SERVICE...a3c7d