HD Camera World

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Category: Electronics

Contact Information
United States

www.hdcameraworld.com

HD Camera World Reviews

August 22, 2008
FRAUD/ NO SERVICE
I TRIED TO PLACE ORDER, AFTER MANY PHONE CALLS THEY WOULD NOT ACKNOWLEDGE ORDER. THERE IS NO CUSTOMER SERVICE. THEY TRY TO SELL YOU EVERYTHING ELSE OTHER THAN WHAT YOU TRIED TO ORDERED.
August 19, 2008
Bad business practice
I bought a Garmin Nuvi 680 GPS Portable Car Navigation system for $272.87 delivered from www.hdcameraworld.com. I was sent an e-mail three days later requesting that I call them to confirm my purchase. I called and was asked if I wanted to purchase maps that needed to be uploaded to the GPS unit. Now why in the world would I have bought a GPS system without preloaded maps?

My advice to you is to run the other way when HDCameraWorld.com sells you something and you have to call them to confirm your order. This company does not even list their physical address anywhere on their website.
August 19, 2008
Trapped Bait
I usually do research on companies before buying but didn't this time - I wish I had! Purchased a camera and had to call to confirm order which I thought was odd. That is when they lure you in for extra's. I was told the battery was junk that came with the camera and was offered the best battery for the cheaper battery price - $169. They also through in a top-of-the-line charger with it. Wanted to sell me $200 worth of insurance and then brought that price down to $40. And then the memory card that comes with the camera will only hold 2 photos so they requested I buy a 4g for $130. Of course shipping insurance was costing $60. I only purchased the additional battery & charger then got on line and found this site with numerous complaints like mine. I then called to cancel the order and was treated rudely by Joe. When I ask for a cancellation email he said cancelled and hung up on me. I tried calling back but they had already blocked my phone #. Now I must worry that they have my credit card #. I definitely will have that # changed once this mess is cleared up! BEWARE...BEWARE...BEWARE
August 19, 2008
No delievery on camera
Extremely poor communications - AVOID
Also, hangup immedeiately if you contact "Mike the Supervisor - total schmuck!
August 13, 2008
No product - overcharged visa
Ordered camera online, told on confirmation to call, they then SOLD me another battery and "threw in" a charger. After saying NO a number of times, and getting hung up on by John, I finally said yes (why? I don't know) It was going into the mail that day. 3 weeks later no product. I talk with Frank Bosko (sp) who I cancel my order with and tells me there was no charge on my VISA. I say there was a charge - he says "fine I'm lying" and hangs up on me. WOW!!! So I call back to talk with customer service and find out Frank (MANAGER!!) never canceled my order. I also discuss with George that they charged my VISA for more than what my order form said!!! They tell me I have to talk to the manager... FRANK!!! Frank waited another 15 minutes to pick up the phone knowing it was me and then kept putting me on hold, and sent me away back to customer service where I wait to be picked up again...
August 12, 2008
Unsavory Business Practices
I researched the Olympus 770SW camera to find the best price and I found HD Camera World a.k.a :
The Camera Professionals
Best Digital Online
Pay Less Digital
The Camera Pros
UB Digital
(info from bbb.org)
The price was $165.00 which was $30 to $150 lower than everyone else. I even called to make sure it was new and they said all their cameras were new. Ok then good deal right? Not! The friend I recommended the site to bought the camera with a $39.99, 3yr warranty($165+$40+$10 shipping=$215. Then they called him and told him that he needed a new battery because it only came with a 15minute trial battery??? and so they charge him a huge price for a battery and threw in a "free" quick battery charger because the one that came with it was an 18 hour charger. So the final price was $328 out the door. So he was charged about $110 more than expected!! So I call then to ask what the deal was and they tell me that it was an imported camera (what is that?-gray market) and it was clearly obvious when buying the camera (yeah right). An imported camera doesn't have a manufacturer's warranty and doesn't come with a real battery. He also upgraded him to a "better" 3yr warranty for $89.99. So the customer service guy makes it out like he helped out my friend by upgrading him and then basically said it was a good price and put me on hold abruptly and I hung up. Do not buy from this company ever. I could have bought the camera on Amazon for $199.00 with free shipping with a battery included (image that) and I could have bought a 2 year extended warranty from Olympus for $49.99. So I could have saved $75. Don't not go for the cheapest vendor and do not buy from The Camera Professionals or their aliases; you will regret it.
August 11, 2008
Extremely poor customer service
One of the worst! As others mentioned, the "Call to Confirm" is simply an opportunity to sell you warranties and the like. I ordered a Canon A720 IS online ($149 - a super low price). The first rep I talked to tried to sell me batteries and a warranty. I said no and he said the item would ship "today". I called to confirm a second order for the same camera and was told this was a foreign model and the USA model would cost me $100 more. Their web page says nothing about a USA vs foreign model. I asked that both orders be cancelled. Worried now, I called customer service. They said neither order was cancelled and that the camera was back ordered 3 to 6 weeks. When I asked more questions about USA vs foreign model they disconnected. AVOID THIS COMPANY LIKE THE PLAGUE!
August 8, 2008
Fraudulant Practices
DON'T BUY FROM THEM. THEY USE HARD SELL ON EXTRA'S THAT ARE INCLUDED IN THE BASIC CAMERA PACKAGE & TELL YOU THE ARE NOT INCLUDED. I HAD TO CALL TO "CONFIRM" MY ON-LINE ORDER & WAS GIVEN THE HARD-SELL FOR "EXTRAS". I PAID FOR EXPEDITED SHIPPING & WHEN I CALLED IN 3 DAYS TO CHECK ON THE STATUS OF MY ORDER, I WAS TOLD I NEVER CALLED TO "CONFIRM" MY ORDER (I GUESS THEY NEVER PLACED MY ORDER SINCE I DIDN'T AGREE TO BUY THE "EXTRAS" THAT WERE SUPPOSED TO BE INCLUDED. THEY THEN TOLD ME THE CAMERA WAS BACK-ORDERED & WOULD TAKE 10-12 WEEKS FOR DELIVERY.
DON'T WASTE YOUR TIME & MONEY WITH THIS OUTFIT.
THERE ARE PLENTY OF OTHER LEGITIMATE ON-LINE COMPANIES TO USE.
August 8, 2008
low prices? not really!
I thought ot would be a good deal. They were charging almost half of what other sites were charging for a particular camera model...

Very odd to receive an email after placing the order which said "please call ###### to confirm your order." Very strange indeed! I have ordered many things online, and after filling out the form, you get your product in a few days. Suspicious!

After several calls of waiting and waiting with no pickup, finally got through, and the rude fella who kept talking over me said" we needed to reach you because the camera you ordered had no battery." Who sells cameras without batteries??!?? Of course, this bumped up the price considerably, making the "savings" obselete.

Now worried that this unscrupulous business has my credit card numbers, I feel I must warn others against this shady dealing...
August 7, 2008
Fraud and scam
As a surprise for my expecting wife, I purchased an Olympus 1030 sw 10 mp digital camera for the sale price of $199.99. Before making the purchase I called the sales /customer service number (1877 203 1065) and spoke with Joe who verified that the camera was a real deal and explained that a battery, charger and also a memory card that only held 5 pics was included with the camera. I called two days after making the purchase to verify the purchase and check the shipping status as instructed to do so by email.To my dismay, i was informed that they were only shipping the camera not the battery and charger that was included with the purchase. After explaining that we were told everything was included the sales representative tried to charge me an additional $149.99 for the battery and charger. When I didn't comply to his request he hung up on me. I then called back to cancel my order and spoke to a Frank who nearly refused to cancel my order. He insisted that I by a battery and charger and couldn't refund me because the order had already begun to be prosed. When I asked for a cancellation number he gave me the same purchase number as before. I then had to contact my credit card company to stop payment because I felt that I was being scammed. We still have not purchases a camera and our baby is due any day. I hope that in the near future something will be done to prevent this from happening to other people.

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