Reg : - Non -sending of Fd's & account details ( S.B. A/C - 04401600000992 )
I booked two FD's on 5th. of March 2010 with HDFC naraina New Delhi branch . When the same were not received by me I talked the Branch on 22nd. of this month, when they assured to send the same within next
two days .After one week, I again spoke to the Branch official, they assured to send the same through Courrier
to ensure to reach me in next two days . the result is the same, I have not received the same till date.This is the
standard of service by HDFC bank.
2 I am having the account with aforesaid branch for more than 3- yrs. & the Branch is supposed to send me the information of account at least quarterly, but the same is not being sent to me except the two time, when I gave them in writing, at two different occasions.
In the instant case I have not received any information about my account for the past one year. This brings how much they are concerned towards rendering of sevice to their customers?
dt. 30th. of March 2010
K.S.Chauhan
M 09891435050