Hold my saving a/cs funds by HDFC
Hold my Saving a/c funds by HDFC
Hdfc Saving account no 00461140001020 got hold my funds by hdfc credit card division.

Hi Indian Consumer Forum.

My HDFC saving account no 00461140001020 has been locked by HDFC creadit card division.all my accounts funds goes on hold. I am not able to do any transaction.

I called lot of times to credit card division of HDFC bank, but they are not responding & not gave me right information.they are misguide me.

They have applied lot of unusual amount on my credit card, lot of finance & services charges.

I am getting in Problem for my daily transaction.

They applied me 40000/ rs amount, but I have used only 40% amount of credit card.

Please help me regarding release my funds, which is hold by hdfc credit card cell.

Regards,
Pankaj Sharma
Sales Head,
Amar Ujala Publications ltd.
Dharamshala, HP
09736003245, 09816103245

My card no. is 781005963293 .I am card holderof HDFC bank.I have recived SMS on 12april 2009.That transation of amount rs.10600is done from my card in the name of ashiram batra well i have no idea about this transcation'kindly look in the matter, pls resolvethe matter as earliest as possible. THANKING YOU.C.ONTACT NO.09818563564.

I have not seen such a deliberate harrasment by any service provider and particulary a bank such as HDFC Bank

Thier rep are bid to tourcher and give mental pain as much as to the customers - they are least bother and they dont have any wish that frastrated customer even if go and said this to multiple others.

Not even me i come across many who have been royely screwed up by the such a pathetic service given by the bank.

For one loan closure they have trouble as much as possible and took 4 months to complete the process. Neverthleast they misplaced high amount Rs.28L cheque and didnt have any answer. thier so called unmannered girls rep who deal with loan dept are trained to behave rudely with customers and asked to not to extend any help to custmers

oooof for god sake dear friends pl think before you approach to hdfc bank

9820111626

25th August, 2009

How the Branch Manager Ms. Gayatri Krishna Rao of the “Churchgate HDFC Bank Branch” has been harassing us, for what- just to close the Saving Account of one of our family members (deceased) for so long, coming up every time with a new cooked up illegal and unethical demand.
BRIEFS

(1) After the sudden demise of one of our family member, we applied for the closure of the saving account (SBA). HDFC phone banking said - A simple application letter + the Death Certificate would suffice the purpose. We submitted. No result.
(2) On reminder, this Gayatri asked us to submit the Closure Form. OK. We again submitted our second letter + their Closure Form + the Death Certificate too, to their staff Mr. Kaushal Saiya on 10th June, 2009. Nothing happened.
(3) We lodged our grievance to their Phone Banking Services. We were given the complaint no. “MUN-054906” on 24th June, 2009 by Ms.Meena of HDFC. Again nothing happened.
(4) We again spoke to HDFC Phone Banking Services- Mr. Prartik & his senior Ms. Shilpa only to face all the vague answers.
(5) We pointed out to Gayatri that this SBA (with OD facility) of the deceased person could be misused by any miscreant. Hence the SBA ought to be closed immediately without any further manipulated delay. But this Gayatri remained too adamant.
(6) She cooked up a new excuse and said- SBA could not be closed as this SBA is linked with FD and these two could not be separated. How ridiculous.
(7) We have categorically mentioned in our closure application to de-link these FD with SBA and close the SBA.
(8) These FD were linked to SBA on our request only and thus could be very well de-linked as and when we want; as such a link is never mandatory but totally optional for the account holder.
(9) To authenticate the fact, we inquired with several banks and submitted the reply of the top leading bank SCB, categorically saying- “FD link with SBA is purely optional and could be de-linked any time as per the account holder’s wish.”
(10) ON this, Gayatri had to keep quiet over her illegal refusal to de-link FD & SBA.
(11) We reported the matter to Media. And thus being frustrated, this Gayatri demanded a heap of unnecessary documents from us with hell of the tedious formalities as follows.
a) ID & address of the Claimant & ID proof of Legal Heir
b) 2 Guarantors required. (Should not be relatives)
c) ID proof & latest Salary slip or IT returns copy of the guarantor.
d) Letter of Indemnity to be franked for Rs 300/-
(12) We clarified categorically that all their demand are totally illegal and unethical as they demand to follow heap of tedious formalities with Rs. 300=00 stamp paper; while the balance in this SBA is Rs. 13=71. (Thirteen rupees and paise seventy-one only.) Hence we have forgone our claim for this trifle amount.
(13) And for closing the SBA, the needed closure form and death certificate were already submitted to them hundred times. NOW- WE GOT NO REPLY from Gayatri as it seems she has fallen short of any more harassing dirty tricks.
(14) We emailed our grievance to “HDFC Grievance Cell”; under the Subject head as -“HBL=007-572-363- Hell of the harassment & trauma created by this lady in each and every of our case for so long.” The ref no. allotted by HDFC GC was “A51891070”.
(15) And then what these people have done to us. They made a mockery of our grievance.
(16) “HDFC Grievance Cell” said- WAIT for 5 working days for our reply. And then, after 5 days on our reminder, they again said- wait for further 5 working days. And after the next 5 days, they said- wait for the next few days. And their such demand to wait further and further is still going on since 11th July, 2009
-R K Agarwal. Mumbai.

Below is the copy of my complaint send to the HDFC Complain Dept. but nothing has happened. I think i have to close my account.

Dear Sir,

It has been 2 months that I have opened an account with you and till date I have not received my pin for the debit card and net banking. I received the checkbook within 10 days of opening the account. I have reminded several times (to Mr. Partho - sales rep.) and the branch manager out here about this but to no avail, my problem lies unsolved. They made me to fill up a form last month for re-applying for the pin of debit card and net banking, I did that too. But still I haven't received the pin. Could you kindly solve my problem.

I have accounts here in other banks but this is a thing that has never happened with me. Your bank people were at my service at the time of opening the account. But as soon as the account was opened, I was just left out. God I don't believe how people can be so careless in a bank which I thought had such a good reputation.

Please revert back asap, or else I would be compelled to close my account.