I transferred 4000GBP from UK to my NRO account in HDFC india. It has been about 10 days and the money has still not reached my HDFC account in India. After emailing quick remit and hdfc bank and also using phone banking there has been no luck. Nobody can seem to find out what is happening. To top all this quick remit do not have a phone no where they can be contacted, there is only an email address on their website and when you send an email you get back an automated reply.

I am still chasing hdfc and escalating further to resolve this.

-Deepak.

Let me share the recent bad experience with HDFC bank.I have an NRE account with HDFC bank... last month I had a requirement of a cheque book and i applied for a fresh cheque book online through netbanking. I got a message that it will be reached within 4 days to my kuwait address. I kept on waiting for 7 days and when I tried to contact HDFC people. The people were lazy like anything... no nodal officers or nothing... after lodging the complaint, I received a notification that my request will be attended in 7 working days... how rubbish... Then the NRI dept people told me that they have dispatched the chequebook by registered post and If I have not received it yet then I should apply a new one... they cant track their post in which they sent the 1st cheque book... Then I applied the 2nd cheque book and similarly the 3r... Till date I have not received any cheque book and its been 30 days...

I am surprised to c this... no body takes the responsibility... and they are just sending me the mails with their normal format of " we regret " "we regret" also for any service like change of address, NEFT/RTGS... the NRIs need to send a written application while other banks give this preactivated... I must recommend that never ever go to HDFC bank for NRE account... they people wont even call you no matter how big is your complaint.

Best regards,
Deepak Agarwal
[email protected].

DEAR SIR/MADAM



I HAVE UR BANK CREDIT CARD NO 4346 7810 0352 0582 IN THE NAMED HARMINDERF PAL SINGH FROM LAST ABT 3 YEARS.I WANT TO COMPLAINT U AGAINST UR CUSTOMER CARE EXECUITIVE NAMED PUNEET NO. 01724694332 PUNJAB. I CALLED HIM ON 01/07/2008 DURING TALK WITH HIM HE ABUSED ME & USED VERY ROUGH LANGUAGE ON PHONE & GIVING ME WRONG COMMITMENT ABOUT MY LIMIT RELEASE.HE WANT TO DESCRIBE THAT I M LIER ABT COMMITMENT & HE IS TELLING TRUTH.HE CUT MY PHONE IN ANGRY MOOD & WITHOUT GIVING ANSWER OF MY QUESTIONS.IF THIS TYPE OF PRESENTATION HAPPENED BY ANY BANK EXECUTIVE THEN WHICH TYPE OF IMAGE SHOWS INFRONT OF US ABT BANK.I HOPE MY COMPLAINT WILL SOLVE BY U IN VERY SHORT TIME.



REGARDS



HARMINDER PAL SINGH

9814707500

28 Apr 2008 ECS DR RTN CHGS - I-F 000000000000 28 Apr 2008 200.00 -147.38
28 Apr 2008 ECS DR BillDesk-TTELBL-2031035442 002031035442 28 Apr 2008 339.00 52.62
28 Apr 2008 ECS DR BillDesk-TTELBL-2031035442 002031035442 28 Apr 2008 339.00 -286.38

I haven't auth this transactions. I have sent them loads of mails regarding the same and even i have called them up and they haven't given any kind of responce.
Because of there mistake my a/c is in negitive balance. This the 2nd time they have done a mistake. Please take an serious action and make customer feel happy. This the 1st time iam writting you hope this won't make me sad. I have come to having an hope. Please make this hope to be fullfilled.

Thanks and Regards,
Sharath K

Dear Sir

I have handed over my credit card in May 2007, with the settlement of till that date, now I am not remember that card Number and don't have that card also. Two months later one agent was come to my home and he collected cash Rs.5000/- from my wife and he said he will settlement of the dues and get the NOC (no objection certificate) from the bank, but he never turned back, where is that agent now? And where is that money now? Always agents are asking for cash only why? And later last month one more man had come and bargaining the same. I do not understand the bank people and agents are making frauds in this issue. And they are not willing to give Manager’s name and contact number. We done a big mistake are not got the NOC from the Bank that time. Please close my issue. But bank is multiple that amounts in a bigger way, and they are sending agents to our home and harassing my family, right now I am not in Bangalore. Please avoid this... this is not the way of collecting. How is that agent related to my credit card and want to know they are legally appointed by the government? And many times court also said about this issue. If they come again and again, I am going to take an action in legal manner.

Regards
Praveen Reddy C
Bangalore