I used a HDFC Bank Credit Card 4-5 years back to which we have done a transaction of amount 20, 000 Rs with the bank. I would like to launch an FIR for a recovery agent Mr. Amit Kumar (or Amit Jain, as told by him).

I am getting life threatening calls from HDFC bank recovery agents using slang language and threatening for my life. He has called several times since morning at my mobile no., and my office extention no. and residence no. as well. He is also threatening to come to home and see us. Since morning, I have received at least 70 such calls and several others I didn’t pick up. I got such calls earlier also last year, wherein he said that he is SI calling from Dwarka police station. He mentioned a case no. against us, which we got checked through a lawyer and found the same as fake.

As per him, I used a credit card of HDFC bank, wherein the balance outstanding amount is 62, 393/- which is wrongly quoted and already paid and along with interest the same has become 1, 55, 000/-.since Feb’2007. I am trying to explain that the amount which he is mentioning is not correct and there is some confusion, and therefore I need to settle the matter through launching a complaint at consumer court, for which I should get a time till Monday. However, he is continuously calling and asking to settle the matter today immediately; else “he would continue calling us”. He is also trying to negotiate with us on money.

The person is reporting to be calling from the below mentioned address;
Mr. Amit Jain (or Amit Kumar)
HDFC Bank (Noida Branch)
CC-31, Narayana Industrial area,
Phase 1, Near PVR
New Delhi
Phone from which he is calling: 01146968700/ 46768600/ 8400/ / 46860600
Mobile no. mentioned by him- 08527867946

I would earnestly request you to kindly register this complaint, and help us with the way forward.

PS: Also see the complaint in another forum against the same mobile number and landline numbers from HDFC Bank. the link is attached herewith: http://www.consumercourt.in/credit-card/45272-threat-recovery-agents-banks.html. The extract to their contents are:

निवेदन इस प्रकार है कि प्रार्थी अमित कुशवाहा निवासी नेहरु नगर गाजियाबाद उत्तम नगर ईस्ट मे मार्केटिंग कि जॉब करता हूँ . श्री मान जी सुबह किसी हरिओम, व कपिल नामक आदमी का फोन आया कि मेरा कोई पेमेंट hdfc का वाकी है जव मैंने उनसे पूंछा कि statement दिखाओ कि क्या खरीददारी हुई है तो उन्होंने मना कर दिया ! कि statement नहीं है ! और पैसा नहीं देने पर हाथ पैर तोरने कि बात करने लगे और बोले कि आज शाम तक अगर पैसा नहीं मिला तो तुम अपने पैरो पर घर नहीं जाओगे वो लोग करीब ६९०००/- रूपए कि बात कर रहे थे!उन लोगो का फोन no . 8527867946:- हरिओम व कपिल अपना नाम बता रहे थे, ०११४६७६८४००-६००-५०० से करीब ११ बजे दिनाक १६/२/११ से बराबर आ रहा है और मुझे धमकी दी जा रही है ! अगर मेरे साथ कोई अनहोनी होती है तो उसका जिम्मेवार इन लोगो को माना जाये ! मेरी मदद कि जाए! आपकी अति किरपा होगी !

अमित कुशवाहा
9540520763

Hello,

I have taken a Credit card from HDFC on 14th Feb. 2011.over the call I was informed by tele executuive Pankaj Kulkarni that For Wipro BPO employee, there will not be any renewal Charges, they will have the Free Life time Usage of the card. The call was received from no.: 02030472485.
But the first bill I received on 8th March 2011, in which they have debited me 200 Rs as a Renewal charge.
Please take care of the above complaint & deduct the extra charges added in the Bill.

Card details:
Card Holder: V Narsing rao
Card no.: 4346781011306982
I also have a Salary Account in HDFC for Wipro BPO.


I believe that my complain will be resolved soon; also Please reply me on the same mail.

Dear Sir / Mam,

Myself Joydev Chatterjee & pls. note my credit card no. 4346772005296065. Firstly the card was given against my salary account and the representative was pestering for the same and misled me regarding the terms & conditions of the card. And being a layman I have little access or knowledge about the hidden clauses that the bank imposes on such credit cards. I have never received any statement or bills against my card, however the telecaller ( Tel Nos.+913330202493 / +913344103450 ) used to call me and advise me to make the payment which ranges from Rs.500/- to Rs.1770/- over a period of almost 2 years & I used to make the payments accordingly. During this period I have availed Rs.17000/- (approx) against which I have made a total payment of Rs.28000/- (approx) over the above mentioned period.

Last week I received a call from (+911145647948 +911145081312) and I was informed that there is an outstanding of around Rs.56000/- against my card. The telecaller told me that I need to make the payment immediately or else they will go legal or can register a FIR against me. Pls. note that I am not in a position to make any payment at this point of time.

You are requested to look into the matter and try to resolve the issue.

Best regards
Joydev Chatterjee.
([email protected])

Recently I got new credit card but after few days some illegal transactions had been occurred from my credit card threw internet on the behalf of that I have filled the changes dispute form and email to HDFC ‘[email protected]’

After filling form a id is generated that is “HBL 010 747 960”

I had called several times in customer care first they told me that they got the form and send to HDFC verification department. But later their statement being changed and they told me that they don’t get any thing from my side

Later they suggest me for sending the hard copy.

Now I have submit the hard copy and fax and email to them but I don’t get any positive response yet.

dear sir,
i was using HDFC credit card last year and i made health insurance through that card, ofter one month i cancel that insurance. and also i made request to even cancel my credit card also, since then i did not used that card for anything, but stiil i am getting false billing and notice from bank. i requesting you that kindly cancel my credit card and stop sending notice and false bill. my credit card number as follows
4346771100417568