I had a cedit card (No.4346771003940674) issued by HDFC Bank and I used it for some time. Thereafter, I paid the full amount of Rs20, 000/ due to self on 16th Dec'07 through ATM (Ref.No. 00005374). I have changed my residence in the year 2005 (Aug)and informed one and all about the same. HDFC Credit Card division called me and I informed them about the same and faxed them the changed address way back immediately after shifting as I did for all other important financial obligations addresses. They again called me and again I informed them about the changed address. Unfortunately they have not sent a single statement till date in my current residence address. On the contrary they have been calling me once in a blue moon and demanding balance money due to me against the Credit Card use.

I must mention that I had paid the full balance due to me on 16th dec'07 and much before that I had stopped using their credit card. Instead of providing me with the statement they keep on calling me once in 6-8 months and threaten me of blacklisting my name. They have successfully done so by posting my name in cibil.

I need a justification for this act from a reputed name in the banking sector. I also request that my name should be withdrawn from list of defaulters in cibil.

Regards.
Anoop Rihal
Mumbai
Mob: 9920274283

27th Oct’10

I sourabh mishra take credit card from hdfc bank my complain is this due to job loss i unable to pay payment of one month i am told the bank lady i want to pay the payment but not this time they told me i am going your home and talk to your father and mother and father, mother & your property will we seald if you not doing a payment, i am not saying that i am not doing a payment but they have told me you have arrange the payment with in two days other wise i will talk to your parents
Thanks & Reegards
sourabh mishra
9179413322

Hello,

Its a very painfull and biggest mistake to apply HDFC credit card. After spending almost 1 month, i am still waiting for my stuff.

My name is himanshu naudiyal and i am working in a BPO. i started my life 2 years back. Iwanted a good bank credit credit but my salary was not so handsome. after spending 2 years, now my salary is little good.

I applied for HDFC credit card on 11th Aug 2010 with ref. #10080412535070N1. i am keep calling to HDFC coustmer care but they guys saying only 1 thing "I'LL GET MY CARD WITHIN 2 DAYS..3 DAYS..2 DAYS.. 4 DAYS.." and blue dart guys.. not ready to help... saying that we tried to delivered but you are shifted to other place.

i think .. you guys are making my fool. i belong to dehradun ..i wanna go to my home town but just because of this bloody credit card..i can'nt go home.

Please...please please... Help me out.. i dnt wanna say that cancel my credit card.. because I WANT MY CREDIT CARD.

Thanks
Himanshu
Email ID:[email protected]
mob:9873971727
9873971727

Dear HDFC Credit Card Complaints Manager,

I am writing you this mail for some action to be taken from your side. If you can't then please let me know, i'll take some legal action.

My name is Rashmi Sharma and i am holding a Credit card of HDFC from past 3 -4 years now. No late payments or defaults had happened on my card since day 1. But still, your people keep on harrasing me using abusive and filthy language for me and my family . This is happening from past 7-8 months. I have given several complaints to your deptt. but no action has been taken from your side.

Rather, i dont know, why your collection deptt. is calling me. They are calling me for the overdue payment on the card of my brother Mr. Raju Dhiman. First of all, no data has been provided to your Delhi deptt. that i am his sister. They have taken it out from their own data base. No where, it is mentioned in the legal papers that in case of delay in payments by my brother- ur people can call me and harass me. I am receiving these calls from 011- 41514332 and same series nos.

Once due to high fever, when i told the lady that she should not call me as i am not well, on that she asked for my parents number.

On being told that i would not like someone to call up my parents and use filthy language as he is a high BP patient- she said-" tera kya sara khandaan bimaroon ka hai, number de apne baap ka, dekh aaj to mein use hospital bhej ke rahoongi. tab tere bhai ko akal aayegi, sala harami, ... apne apko kya samjhta hai...wo nhi to uska baap aur sali maa sahi...inhi sale haramiyon ne usko paida kiya hai. Aur tu sali ...kutiya ...etc. ...uski behen hai, to aur zyada bhugtegi"

I was really shocked to hear such an abusive language from the mouth of a lady and that too from such abig organization as HDFC.

The same people are calling me again and again and using the same filthy and abusive language even after launching several complaints in your customer care deptt. I received a call today also. And always on the due date for the payment of my brother's card, i am receiving such calls. Am i responsible for the same?

Now, please suggets me what should i do? Should i go to the legal authorities and logged a complaint for mental harrasment against you guys.

I dont want to receive such calls in the near future and if it happens then seriously, i have to take some legal action against you guys. Its very easy to locate your collection center by a phone number, the center from which i am receiving the calls.

Regards,
Rashmi Sharma
Credit card no. : 4346781008086662

Dear Sir,
My name is Ashish Singhania and was a credit card holder with HDFC bank (card No. 5176 5210 0338 0617). There has been a dispute going on with the bank since 2007 for over promising, no customer service, debiting account purchase which are not made my me, putting wrong bank charges and pushing a good customer towards defaulting stage. I had logged a compaint about the same with the bank officials but there was no response to any of my grienvance. hence, I stopped making payments.

After a year when i received a collection call, i had reminded them for faults made by bank employees and lack of coordination with customer. After due discussion with abnk official, we agreed for a settlement amount which Bank official promised to collect with from me and handover settlement letter. Suprisingly, again bank officail failed to collect the payment and this happened couple of time.

During this transactions, i felt that bank officials never wanted to settle the claim but kept pushing me towards defaulter list and intended to collect big money along with interest for no fault of mine. whenever i have received a call from bank, I always cooperated with them and tried to settle the account but bank offcial never acted upon the promises they made.

Recently, I have started getting threatening calls from a lady named, Miss. Priya who quoated herself to be hadfc employee, kanjurmarg, mumbai office - tel no. 022-65149567. She has made more than 100 calls in 5 hours on 10th May 2010 to my office number and started jeopardysing my image and started harrasing me. She not only made calls to me but also to different people in the company and started disclosing my financial information to other and created an embarrassing environment for me. I was also threatend that if I do not make 100% payment without any discussion, then calls will be on forever to my company numbers. This is been a big mental harrsement and preasure like someone is threatening to pay else your image in professional & social community will be ruined.

I believe every bank is regulated by Indian goverment and has legal process to deal with any dispute with the customer. Not everytime, customers are at fault, even banks officail may make faults. if a customer is trying to highlight banks's mistake, should a customer face such agony and receive threatening calls. Should a bank employee reveal financial informaiton to people unrelated to the customer. Does bank have right to receover money from disputed case by harrassing & threatening their customers...

Kindly help me in this regard, as the lady is frantically disturbing my social image and creating mental presure rather than finding a solution to the dispute. I also request that bank should appoint a sensible perosn to understand customer grievance and find a win win solution to the dispute instead of disturbing social peace of their customers.

Thank you for attending my grievance and looking forward to your support. If required, I can be contacted at +919004077949 or [email protected]

Awaiting your support & reply.

Regards

Ashish Singhania
(+919004077949)
[email protected]