I have recently experienced the most poor service from HDFC Credit Card Department. I got a Call from one of your executive asking me about Gold card free of cost... I said that previously also one of your executive has came to my office and collected my all the documents... But there is no feedback till date. So i asked him to transfer the call to your senior... the executive transfered the call to his senior Mis Jyoti. She told me that we don't know about anybody currently we want to complete our target so we have called u... and she also assured me that this time there will be no problem i will personally take the responsibility and will look after the your case. And then i asked her any contact number where i can contact... She gave me her personal number and told me that u can get back to me anytime. I agreed and fixed the appointment for documentation. The executive visited my office and collected all the required documents and took the sign on some papers also... and he informed me that your verification will be done within 5 days. After 15 days when there was no verification call or visit conducted i had sent an SMS to Mis Jyoti on 9960017920 saying that there is no verification done till date... I waited for 2 days but there was no feedback from Mis Jyoti...

Again i called Mis Jyoti on 9960017920 She Pick up my phone and said that i am at home and that is some age issue with your form... i told her that this thing u should have informed me before... after my words she simply disconnected his phone. I tried again two or three time she was simply disconnecting my phone... So i thought she might be at home so she will be not be able to received my call...

I called her after 11 at morning that is working hours. I called her at least 20 to 30 times but she didn't receive my call. She was simply disconnecting the call after that one of her friend received the call and what she replied was that jyoti madam is in meeting... and she disconnected the call.

After that i asked my friend to call this number from his phone... Jyoti picked up the call and when again i took the call she again disconnected my call
and that executive is also not ready to receive the call.

Very poor service!