I am a MAX account holder of HDFC bank faridabad branch and was thinking to apply for a credit card since so many days. On feb 18th I got a call from the bank and the guy named Akash from +911165545780 gave me the details. As I was quite busy I asked him to call me next day. The very next day he called me saying that I'll have to pay an annual fee of Rs 299. I refused the offer as Standard Chartered was giving me totally foc. Despite my again and again decline, he was irritating me again and again by asking me to talk to his officer and his colleague. At last he said they have to complete their targets for the month and its a minor amount for a credit card. By this time the tone of this person was very rude and he started abusing me. Being a max account holder I do not expect this kind of behaviour from the bank. I want an apology from the bank for such an indecent behaviour. My request to the bank would be to improve their hiring process as this is hampering bank's image.
Shruti

Sir,

I had HDFC Credit card number ************2531.
I have already paid the settlement payment on 31st Oct 2008 by cheque. After 2 years of this settelement, the HDFC bank executive Mr Anoop, has called me for the payment. He calls at my work place, use abusive language for me, my collegues and other staff members at my work place.
Some other person visited my home and threatened my children also.
Upon informing them that I have already paid the settlement amount, HDFC person says that the amount paid is not enough and you will have to pay much more money and the HDFC person also says that he knows how to get money .

Mr Anoop calls everyday and use abusive language to threaten me and my family members.

I tried to transfer my account from bangalore to mumbai ... as i no longer visit bangalore for any perpose... till today i have tried many times to contact the manager and always the same reply got from the email that i have to visit the branch... even now I have removed all my money from that account and after 1 year still the bank sends me my account statement as zero balance...

Hi Team,

As you can see from the below emails, I suspect HDFC is unduly extending tenure of the loan and not accounting pre-payment amount properly. There has been no response from the team, despite several reminders. All the communication are seen below. HDFC's pathetic service is known. However as an existing customer, I need details of how and what changes has been made to the Balance Due and Tenure, when payments and prepayment was made.

---------- Forwarded message ----------
From: Venkat Kumaresan <[email protected]>
Date: Wed, Dec 1, 2010 at 11:27 AM
Subject: Re: [ID:2732796][REF NO:353949271] PREPAYMENT OF LOAN - Consumer Board Complaint will be lodged on your POOR SERVICE
To: HDFC CUSTOMERCARE <[email protected]>


Dear Team,

Can you please respond to this, before I report this to Consumer Board?

Regards
Venkat

On Wed, Nov 17, 2010 at 10:32 AM, Venkat Kumaresan <[email protected]> wrote:
Dear Team,

Can you please respond to this request. 16 days have passed, waiting for ur response.


Thanks
Venkat


On Mon, Nov 15, 2010 at 12:36 PM, Venkat Kumaresan <[email protected]> wrote:

Dear Team,

Your response is awaited. Can you please respond ??

Thanks
Venkat


On Mon, Nov 1, 2010 at 4:03 PM, Venkat Kumaresan <[email protected]> wrote:

Dear Team,

Thanks for the clarification. It helps.

Now, a question.

When I took up the Homeloan for Loan A/c no:353949271, I think I
went in for 12 years as tenure.
The current tenure of 161 months, seems surprising.

Can you please clarify what was the Original tenure and how this got extended?

Thanks
Venkat


On 11/1/10, HDFC CUSTOMERCARE <[email protected]> wrote:
> Dear MR VENKAT K,
>
> Thank you for posting your query on website.
>
>
> Query :
>
> Dear Team, I am looking at preclosing 1 of my Home loans, by making a part
> payment. If I make a payment of Rs. 2 lacs, in Dec, what will be the term
> for payment come down to from the current term. You can refer your earlier
> response on the subject (mail below) and reply in the same fashion for each
> of the loan accounts (Loan A/c no:353949271, Loan A/c No:351594947)
>
>
>
> Answer :
>
> Further to your mail pls find below the following details:-
>
> Loan A/c no:353949271 :-
>
> If you prepay Rs.2 lacs towards principal on 1st Dec'10 & continue to pay
> the same emi of Rs.22108/- the balance tenure will be 118 months from the
> current tenure of 148 months.
>
> Loan A/c No:351594947 :-
>
> If you prepay Rs.2 lacs towards principal on 1st Dec'10 & continue to pay
> the same emi of Rs.11981/-, the balance tenure will be 16 months from the
> current tenure of 37 months.
>
> Hope this information helps.For further clarifications pls feel fee to
> contact us.
>
> Regards
>
>
>
>
>
>
>
> Please do not change the subject line. Kindly mention your loan account
> number on all correspondence with HDFC Ltd. for prompt response.
>
> Disclaimer :The information contained herein (including any accompanying
> documents) is confidential and is intended solely for the addressee(s). If
> you have erroneously received this message, please immediately delete it and
> notify the sender. Also, if you are not the intended recipient, you are
> hereby notified that any disclosure, copying, distribution or taking any
> action in reliance on the contents of this message or any accompanying
> document is strictly prohibited and is unlawful. The organisation is not
> responsible for any damage caused by a virus or alteration of the e-mail by
> a third party or otherwise . The contents of this message may not
> necessarily represent the views or policies of Housing Development Finance
> Corporation Limited.
>


--
Thanks and Warm Regards,
Venkat K


--
Thanks and Warm Regards,
Venkat K


--

Thanks and Warm Regards,
Venkat K


--
Thanks and Warm Regards,
Venkat K


--
Thanks and Warm Regards,
Venkat K

To
The HR Manager,
Hdfc bank ltd
Mumbai
Sub : Salary Not received
Sir,
I ROHIT BIYANI, employee code-CR21144, i had joined your bank on April 30, 2010. and work very efficiently .i give accounts of Many of the Individuals, firms and companies which are very good cutomer of the bank, with my efforts .but till date i am not receive any single panny from your end . Mr. Manjeet panwar and Mr. jittendra bhadhoriya is always assuring me that salary is late due to " Technical problem of bank to open my salary account" I am fade up of all there fake commitments, and i also came to know that Both of the Managers are cheated me to -many of times they use another CSE's ID instead of mine To open my introduced accounts and credit gone to another person. From last 7 days the both of the managers are telling me that your DD for full and final settlement is dispathed but till date i have no mail at all . please look into the matter . other wise i have no option to go to Court.
Thanking You
Rohit bIyani

thanks
ROHIT BIYANI
[email protected]
empcode-CR21144
GOKUL HALL freeganj ujjain
branch CODE -0908