Its more than 9 months i am not receiving my provident fund. I have applied for it twice but getting no response.

I am supposed to be a classic customer of HDFC bank ltd, on persuasion by their representative and assurance that we will get privileged services, decided to open dmat and trading account with them. The same came into operation in April 2009. I astonished and frustrated on disastrous operation of these two accounts and response in resolving my grievances. It is surprising that even after four months of having open my account, I've not been able to operate online trading even for once. Their representative visit to us and trying to operate the account also failed. You'll call up their customer care and you're in for endless waiting spending escalating your telephone bill. The worst that could happen, after lot of hit and trials we bought some shares of a company a week back, confirmation number given, when tried to sell at a higher price were told that the share has not been allocated to us even after the lapse of one week. This resulted in the loss of almost Rs 11100. I have no idea where to go and recover the loss. Also, I am unsure if the same is happening with many people like me. Is somebody in HDFC listening? Please, reimburse me for the loss I faced.

Dear Sir,
I got the following two fixed deposits issued with senior citizen and nomination facility from Centurion Bank of Punjab.


A/c no. Amount Date of renewal Rate of interest Period
13094410001036 86106 17.05.09 8% 15M 15 days
13174410003736 48545 22.05.09 6.5% 15M 15days
Renewed by HDFC Bank Kirti NAGAR Ext. Br. New Delhi and Karol Bagh branches respectively.

After the merger of CBOP the HDFC bank Branches had auto renewed the above mentioned fixed deposits on due dates. The following discrepancies have been observed which need immediate rectification.
a) Why there is difference in rate of interest, when the renewal dates of these deposits are very close?
b) Whether these fixed deposits carry the senior citizen benefit?
c) The nominations already submitted and mentioned on the fixed deposits be carried forward. However I have again submitted the nomination applications through your Kalkaji New Delhi Branch on 20th August 2009 to the home branches of these deposits (the Kalkaji branch did not do so as the signature of the depositor was not scanned.) Please incorporate the nomination and advise

Thanking You,

Yours faithfully
(D.D. Arora)
G-3 Saket,
New Delhi-110017
Ph. –011-26964470
E-mail: [email protected]

The below is the copy of the mail I have sent to HDFC grievance cell.
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Hello,

Let me explain my issue in simpler words.

I have a Savings account and a Credit card from HDFC.
And there were issues from the initial stages, Vendors calling me as HDFC gave them my info.

1) So once before I gave approval HDFC charged the amount in my account. When I said the vendor that I have not approved the purchase they cancelled and the amount was returned to the card. But both the transactions were charged to my card. I let it go as I thought it was an error of judgment and as it was not a huge amount I did not bother to mail and call .

2) There was another vendor who again got my info from HDFC and canvassed me and I purchased it. Soon enough I left India and realised that I could not pay through my HDFC savings account to HDFC credit card via netbanking. Initially I wrote a few mails to HDFC thinking it was the browser issue or some issue at my end.
Later I was told by few that it is possible and another few that i need to go to nearest HDFC branch and sign a document for enabling Third party payment.
I send them request after request. And collection agents started to go to my parents and harass them. I shooted a mail not to do it and I still keep paying through another banks.
But now I decided I am not going to pay through another banks when I have 5 times more the amount I owe to credit card in my HDFC savings account, they again called my parents and threatened that they will send " goondas" to collect the money.

I want an official statement from HDFC on this so that I can plan my future actions. Shall I match HDFC at their own action or more respectably in court.
I am not interested in paying through another accounts. My logic is simple, I have my account in the same organisation.

Hope you guys will have some answer to this.

Regards,
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This is a perfect example and reason why you should not join HDFC. But I am not leaving at this. If they reach my parents in my absence the son of the b***** will get royally f**** when I return, whatever the consequences may be.
I am not going to some 420 to go to my parents and threaten them at their old age.
Currently I am looking out for the HDFC top guys email id to send them a mail.
Second thing will to drag them to court.
But if they go physical, I will match them or may be teach them a few new lessons.

It is because people like us usually let it go such bas**** take advantage of us.
They would not dare to do such thing in Western countries.

sir, i m puneet gupta hdfc debited rs 700 from my account without any informatin acctually i have hdfc salary account they converted my acc into saving acc but it should give me the information when i called custmer care it was phatatic u should maitain 10, 000 bal in ur account but without information how can i know that i can maintain this bal rightnow i feel cheated by hdfc bank .it is kind of theft from my acc kindlt give me soln or if i need to go to consumer court i can go plz give me way i will very thak ful to u