I decided to take Heald College up on their offer of lifetime career placement for alumni. What a joke! First the Heald location couldn't help me because they didn't offer my "program" at the school and I was advised to go to another Heald location. I wondered why this wasn't brought up during my e-mail communication with the placement counselor???? Hmmm. Why don't they network their placement system for maximum coverage? The current "system" sounds very antiquated to me. Then the career "counselor" said to me "you send your resume out like this" Emphasis on the words "like" and "this." She then told me that I was doing something wrong if I wasn't getting responses to my resume. HELLO. I honestly wondered if this 21 year old "career counselor" (no offense to 21 year olds) was sticking her head in the sand. California has one of the highest unemployment rates in the nation. This girl was out of touch.

I have an outstanding resume that has been critiqued by career placement professionals. There is no way this "career counselor" was going to tell ME what's what about my resume.

Looking for a job during a recession is very frustrating, but I don't need "professionals" (and I use that word loosely) at Heald College being unhelpful and condescending.

Last August I called heald to get some information about their Medical Assisting Program. I spoke with Michael Hendricks who later became my admission counselor. During our meeting I informed that I am going to be transferring to City College of San Francisco, so I asked him if credits are transferable. He said it is and i should not worry because Heald is an accredited school. So after talking to him about my goals and plans he wanted me to take the placement test and get started right away because he said that theres a class that will be starting in a week. So I went ahead and signed up. I finished one quarter and decided to transfer to City College in spring. Last week (First week of December) I went to city college of SF to register for Spring and I brought my transcript from heald with me. I went to the matriculation office and found out that they do not accept credits from Heald College. I contacted Heald right away and complained. I was transfered to the President. I spoke to the president of san francisco campus and he said he was going to investigate the problem. He said to write him a letter and put all my complaints in the letter. So I did and sent it last thursday. Monday, I didn't get any call from them. So I called tuesday to follow up, and the president was in a meeting so I left a message n his voicemail. No response. I called again today (wed) and again president was in a meeting so I left another message and the receptionist took my email address. Check my email an hour ago and I got a letter from president. he said that I signed a disclosure form that had the info about credit transfers. I wrote him another email about that disclosure form. I said that the admission counselor told me to initial it and he said that 'the information in this form (handed me the doc) is what we just went over. So I didn't bother to read all of the info in the form. I didn't want them to get away with this because I've been misinformed, took out loans to pay for class that I don't even need because I'm going to have to retake all the class again. All in all it is the admission counselors fault for giving me wrong information. So far I'm still fighting to get my refund and I will not let them step on me.