|
TutorRo
January 20, 2010
'Free Sample' of Acai Berry
Hi,
I just wanted to highlight to anyone who is thinking about ordering the 'free' 15 day sample of the acai berry weight loss product. Please think very very carefully before ordering this product, read the small print and make sure you definitely read the terms and conditions. Coincidentally they cannot complete your order without you agreeing to the terms and conditions. My friend didn't notice that there were terms and conditions and yet the order went through. She therefore didn't realise that she was to cancel her subscription so her 'free' sample was charged to her at full price. We have contacted Health Focus, also T/A Trading Planet Ltd and they have told her this charge is non refundable. She has also been charged for an order for goods which were not received and another order which was shipped at the beginning of January. She is awaiting confirmation for full refund for 2 orders. Initially she had someone hang up on her also. This whole experience should make everyone think very carefully about ordering. According to person she spoke to, they are based in Manchester.
|
|
|
Emmanuel Galloway
January 3, 2010
Unauthorised deduction from Credit Card
I responde to a free trial offer of Acacia Berry tablets and Colegen Clean capsules. My only committment was to pay the postage. I now have had £150:20 (£75:10 for each product) taken from my wifes credit card. Please advise what can be done about this scam.
|
|
|
telynores
December 9, 2009
stolen money from my credit card
money has been stolen from my credit card. |Ihave noknowladge or previous contact of this company
|
|
|
enatnat
November 21, 2009
'free trail' scam-Health Focus
I have been dieting for a while and have read all about these new supplements and looked into these tablets on the health and focus website and i get a free trail there is no payment, but they do ask for your credit details so i did just that read all the small print. then the other day my crfedit card rang me for a £71 bill really strange then again £71 don't know who or why, so did some research this compamy has been taking money out of credit card, legally they have my details and are just dipping in when ever they want. need to cancel my card or make a complaint about the company can you please look into this as need some info. so my credit card cmpany can retrieve my monies please, this is a really clever scam and really needs bring to light for everyone around.
|
|
|
Brisbane
November 12, 2009
Acai Berry Detox
I have NEVER ordered anything via a website.. until last month and I feel like I have been totally violated and disgusted that such companies exist.. low low life... I stupidly wanted to try a detox trial and agreed to pay the postage... next month my credit card has been debited by $131.81. I immediately closed my credit card to avoid further deductions.. my bank told me that this is a HUGE problem ... Im sick to my stomach over this..
|
|
|
AAoub
November 2, 2009
Scam charges
I was never told or saw anywhere on your site that I must call within 15 days to cancel my subscription so that I would not be billed for hundreds of dollars. When I did call the numbers were either out of order or the wrong one. I was never provided with a legitimate number to phone your company and when I did finally manage to contact you I was told that no refunds were available. I would just like my money back especially as I have not received any of the items that you are making me pay for.
|
|
|
angelmia
October 20, 2009
Debit card fraud
Health Focus took money from my Dad's account with out him knowing anything about this company. My dad is 74 and good job he lives with me so I could sort all this out for him. It as been very upsetting for him and he had to go without any money for a few day's why is this going on.
Please check your bank account all the time and let's put a end to all of these companies take money from hard working people.
|
|
|
DVAH
October 15, 2009
Scam
My wife ordered "trial" product and was supposed to pay for just the shipping but our credit card has been charged for the full amount. Our bank has heard of the company and advised us to query the charge then cancel the credit card.
|
|
|
europe83
October 11, 2009
tablets
I ordered acai berry, life clean, resveratol extract where I was supposed to pay only the shipping if I cancelled the subscription. THen Health Focused charged me over 1.400 kroner (130 dollars) for these tablets.
Be aware people! This Health Focus doesnt keep what the say!
|
|
|
danitagillie
October 1, 2009
credit card fraud
I ordered what I thought was a free sample of acai berry but was charged 138.00 and then the following day was charged 136.00 from health focus which is a company with acai berry i want the charges reversed because i cancelled this subscription.
|
