HealthBuy.com
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1 stars | | (39) |
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Category: Websites
Contact Information United States
healthbuy.com
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HealthBuy.com Reviews
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Klindinare
April 28, 2011
Was charged £79.95, yet I haven't ordered anything from them
I have just put in a claim for money taken from my account in december 2010. i started looking at november 2010 statement and i was charged on the 22/11/2010 £79.95 I did not order anything from them.
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Maxxis
November 22, 2010
I am now out about $450
Healthbuy.com is a COMPLETE SCAM. I attempted to order a 4 month supply of a product from them about a month or two ago. Every time I clicked to submit my order, the website said there was a problem with my card and to try again...so I did...3 more times. I finally got an e-mail saying that my product was being shipped after my last try. Well instead of getting one order, they charged me for all 4 orders...3 of which they told me did not work. So now I've paid them a grand total of almost $600...when I only meant to pay about $160. And, if that wasn't enough...I attempted to return the 3 orders that I didn't want. I followed their instructions and put all of the UNOPENED and UNUSED items back in the packages and sent them back. About a week later, I received an email saying my return request was denied...so I am now out about $450. My advice...NEVER ORDER FROM healthbuy.com.
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kennytee
November 15, 2010
refund scam
i order a tooth whiten product which show that it was about £3.99 but by the time i was making payment the sum of £60.7 3 was charged on my card which i immediately made a call to cancelled the order i was told they can not cancel it and that i need to wait and return back the package back to the u.s.a which i did on the date i collected the package without opening the package i resend it back to them but to my surprise i was refunded $34.50 out of the money i then made a call and i was told by one of the staff by the name ivette that they only received 1 pack instead of two and that was the amt they are sending back and that the package have been opened i dont know why they are doing this kind of scam to innocent people will so much love and be interested if this issue can be investigated and find out who opened the package.thanks
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Unhappy in Nevada
September 16, 2010
unauthorized CC charge and fake rebate
They advertize a nail fungus cure for the cost of $6.95 for shipping wilth no additional cost, but after entering a credit card number and authorizing the purchase, they charged an additiona $70 claiming there would be a rebate form for the refund of the money. After recieving the product (which was essentaly a $6 bottle of tea tree oil) and no rebate form, I called and was told the rebate only applies after the 4th order. Completely misleading and a complete rip off. I was assured they would not send anything else; if they do, my Husband and I will probably call a lawyer.
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Rashmi Gandhi
September 16, 2010
PLEASE DO NOT BUY FROM THIS CO.
PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY. THEY ADVERTISE / SHOW ON THE COMPUTER SCREEN PRICE UNDER $2.00 & RIGHT AWAY CHARGE WILL COME UP FOR $70.00. THEY DO NOT CANCEL THE ORDER - NO ONE PICKS UP THE PHONE. EVEN IF YOU RETURN THE PRODUCT WITHOUT OPENING, THEY CHARGE $10.00 RESTOCKING FEE. THIS IS A BOGUS COMPANY. REPORT TO BETTER BUSINESS BUREAU.
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just another consumer
April 8, 2010
unauthorized charge
i had never even heard of this comany before and one day while checking my online banking, i notice there's a charge from them for $97.86!
i googled the phone number that was on the bank statement and came across numerous complaints about this company and how many people tried to call but the company never answered their phone.
i was told by my bank that i would have to contact the company and have them refund my money (which i thought was ridiculous since i had not made the order in the first place) and i thought it would be near impossible to get through on the telephone.
well, to my surprise, i was on hold for only 6 minutes and the person on the other end asked for the last 4 digits of my credit card, my name and said he would start processing the refund right away.
i've been holding my breath wondering if they were actually going to give me a refund but today i checked my account and there it was...my refund. i am pleasantly surprised but really annoyed that this comany hasn't been shut down for fraudulent activity because obviously they are not running an honest business.
i had to cancel my credit card and now have to wait 7 days for my new card to arrive...it is a royal pain and really annoying. why can't something be done about companies like this?!?!?!?!
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justplainmad
December 30, 2009
Scam
(1) DO NOT USE HEALTHBUY - THEY ARE SCAMMERS AND TAKE YOUR MONEY FRAUDULENTLY- However they like to pussy foot around it, make excuses for it, even blame us for it? They are taking peoples money under false pretences!! Sad really because the teeth whitening products are quite good but if we wanted to take a mortgage out for cosmetic dentistry we would go to a surgeon in Hollywoodor London! SHAME ON THEM and more importantly:-
A note to all those who have written a review/complaint:
Like many. many others I myself have been pulling my hair out trying to put this right. so, if at all possible, close your bank account and open a new one (which is what I have done) or cancel your card, maybe lose it! Swap it for a new one, then they cannot take any more of our hard earned cash. It takes the pressure off a bit. Best of luck
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Healthbuy.com
December 18, 2009
Return Policy
I purchased a product that did not work for me and was not originally what I had intended to receive. I returned the product to the return address on the shipping label, this was the original shipper to HealthBuy, very tricky! They had to return my package, I had paid for the postage, which took a week or so. When I contracted HealthBuy, they informed me that they would deduct a $20.00 re-stocking fee, and, no return label. When all was said and done, I received less than half of my money back. I took the time to write them a letter but never received a response. DO NOT BUY FROM THIS COMPANY, ONE OF THE WORST RIPOFFS ON THE INTERNET!!!
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catherine mcgarry
November 18, 2009
unathouriszed payments
Todays date 18 November 2009
Cancelled order
It has become apparent that I have billed me 3 times to date for goods cancelled and not received on the 14 October 2009. Please note I printed off a copy of cancelled order and goods were never sent to me or recieved by me.
This amount is a total of £116.47 sterling. This has been deducted from my Credit card account??? I have informed my bank today and will make further contact with them in due course today to retrieve the payment they took from me without permission.
A very angry customer that never was - Mrs Catherine Mcgarry
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lasr
November 16, 2009
unauthorized credit card charge
I just recieved an email from Healthbuy.com stating that my order was declined. I have never heard of this company nor have I ever ordered from them. I had just cancelled that card the day before (lucky me). When I called the company they said somebody must have stolen the card information or somebody in my house (i live alone and wasn't home the day it was supposedly ordered). I replied that "somebody stole my information just so they could send me not one but two whitening systems to set up a trial offer?" I don't think so. Now I see there are plenty of complaints about this company. Why isn't something being done about this. This is blatant theft! Who do we need to contact?
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