Company advertises return privileges with a refund.
They DO NOT STATe the outrageous conditions attached to the offer:

1. EACH ITEM has a restocking fee of $10.
2. If your ordered 3 items and they gave you a 4th one "free" - you still pay $10 to restock the supposedly "free" item.

A recent order of 3 items (with a 4th free) had a product cost of $120.
The total cost with shipping was = $133.

The return they allowed was $60 - after deducting $40 for the opened jar and subtracting the restocking fee.

The company made a $120 sale for 4 items and then refunded $60 to get back 3.

Not a bad gig for them, they made $60 for the sale of a SINGLE ITEM.

STAY AWAY - THIS IS A RIPOFF AND A SCAM !!!

I ordered and agreed to the 21 day FREE TRIAL offer for $6.95 of Acai Berry supplement. I received my package and seen a double charge on my account so I called and they said the second charge was a ghost charge (which disappeared after a couple of days), then I told them I wanted to cancel because I didn't want the (ghost) second charge for whatever and they said I had to wait for the 21 days to be up. I called again a WEEK later to cancel because, again, I didn't want the (whatever they hook you into $79.90) and they still said I had to wait for the 21 days. Finally I got on the website and canceled it there (which I received an e-mail stating that it was canceled and I would no longer be billed). Then three days later my bank statement showed that they took $79.90 out of my account! I'm so sick to my stomach! I called and I waited on the phone for one hour listening to "please hold" bullcrap then I was disconnected. I called a different number and waited for 15 minutes till some idiot (calling himself HANK) answered. He told me I was too late canceling (which I wasn't) he said it was the day I canceled online yet that was the 21st day so I was too late and when I told him that I had called twice to cancel he said I didn't have proof so my tough luck! What a crock! If I could've reached through that phone he'd be sorry. I can't believe that this company just takes money out of people's accounts and are getting away with it, especially in these hard economic times. The company (which most of them are) is located in California. I think everyone should start e-mailing the Governor of California about Healthbuy.com and any other company taking money out of people's accounts. Also complain to the Better Business Bureau - we have to stick together and fight! I wish I would have seen or investigated that company before I did that. Keep complaining. I'm going to call my bank and tell them that there was an unauthorized transaction on my account, maybe they will look into it more.

This fraudulent company is only interested in your money. Don't ever order from this website. Their 'Customer Service' doesn't exist. You can't call or email them. I've emailed them 4 times. No one ever replied. You can only place orders. Good luck trying to get a refund. FRAUD!!! SCAM!!!

I had placed an order on Feb 15 night than I changed my mind and I cancelled it right away minutes later after I placed the order on their customer support section on their website. I received a email confirmation from their automatically. Then on Feb 16 after 9 am, I called them to cancel the order and stop the shippment but was put on hold for hours and no one talked to me. There was only the answering matchine at work. I had called 3 or 4 times and every time was the same result. No human answers only the machine. Then I only could to their website support section to cancel my order and stop shipment 3 or 4 time. And I got the order cancelation acknowlage messages so I thought "Ok they probably cancelled my order.

Then at about 9 pm. I received their shipping confirmation email.

This is comapany is scam. They don't take phone calles. Their customer support section and contact section are useless. They won't let you cancel the order. They will ship to you and then you will charege you large sum of re-stocking fee and shipping and handling. that's how they make their profit.

ATTENTION !!!

on Jan 26/09 I broke up early - did NOT complete order procedure on the web site, because of dubious checkout system.
They tracked me down, sent me an e-mail "...that they have noticed that I have not completed the order..." and offer me a 10% discount..."
More suspicious than before I went back to the link and closed it.
After that, 5 seconds later, they sent a 2nd e-mail ..."we thank you for your order...will charge your CC (no amount!)...shipping announcement..." !!!

The point is: they did not only track down my e-mail address for "follow up offer", they FINISHED the checkout "by them selfes" of (EVERY !!!???) BROKEN UP ORDER PROCEDURE !!!

Bcs. of my early broke-up, I even dont know yet how much they will/have charged my CC. Add. there is no kind of invoice, order confirmation, payment confirmation etc. available.
Sent 2 mails to Customer Support several minutes after the event by form sheet for explanation-after a day I got a mail ..."call us to discuss personally..."-----oversea!!!???
Answered by mail-will do in writing, refused the order, will not accept shipment, accused them of personal data misuse.

Would very much appreciate further informations about actions against this company. There must be something going on somewhere against them-this has to be stopped.

Thank you for your attention.