Unit worked for 40 days. started to notice a smell like burning plastic, or hot smell. next time used smoked, poped circutbreaker. will not work now. On fixed income. I now have a $200.oo flower pot.

Be very careful to watch what is going on with your order. I tried placing an order online on Jan 18th but the order would not go through. I called immediately on the toll free number and placed an order. I received an email confirmation of my order and was expecting to receive it. I learnt that my order was cancelled and another order was sent in its place without all the things i requested, i wanted the upgrade, the extra recipe books and the 6 years warranty. Now I am going to receive an order I do not want, my bank account has been debited which means i am out of the money until they receive their product back and refund me. Lord knows when this will happen. To top this, i placed another order for my aunt on Friday, the amount is pendinf on my bank account but I am being told that my bank declined the order so it is cancelled. I called my bank and they denied declining the amount and stil the amount is pending which means 198 dollars of my money is tied up in this blender and there is no telling when it will be available for my use. To add insult to injury, the customer service representative give the worse service, they are rude, don't listen, the supervisor never call when they should. This whole experience was the worse for me. I want my money back and i will never order products from that company. before this i really respected Montel, everything that came out of his mouth was like gospel to me. Now I will never buy another product that he endorses because i will never forget this experience. I am hoping to receive my money soon because i cannot waste time, i need to buy something else that will help me lose weight and hopefully bring me back to health.

I ordered the Healthmaster late last night - after doing a lot of research on the reviews, I was very skeptical. I decided to call their customer service this morning to ask questions. I asked is their an estimate of how Healthmasters have been sold since its been on the market. The customer Service rep snapped said - she is just in Customer Service should would not have that information. I told her that I saw alot of complaints on the product have those problems been address...she snapped again - said"either you buy it or you don't" - I told her they also complained about customer service - and they were correct. She hung up on me. I called 10 minutes later to request to cancel my order. I was put on hold by a gentleman in cs - he hung up on me. I called a third time to attempt to cancel my order - the cs pulled up my info - and said that based on my last call - per the notes - that I was very upset because the cs told me that I could not cancel my order. I told him that I never spoke to anyone - the last cs hung up on me. He put me on hold and spoke to the other gentleman cs - came back and said you are correct, he said you were disconnected. I asked him - we did that cs say those things that was not true. he said he was not sure. I asked him can i cancel my order. he said no, the order has already shipped. i placed this order at 12 :30 est - i called at 10 am est - I asked him - what happened to it taking 4-6 weeks to shipped. he did not have an answer.