Last evening I noticed that there was an ACH withdrawal of $275.00 from our bank account from Hearing Plus a company neither my husband nor myself had heard of. I called the 866 number that was listed with the transaction and got a recording that they open from 9:30 a.m. until 5:30 p.m.
This morning when the bank opened we were at the bank to find out what we could about the transaction. This is what we found out that on October 1st something named Shephard put through a $1.00 hold on our account to see if there really was an account and then yesterday the $275.00 from Hearing Plus was put through. Today, I have called a different 888 number and only gotten a recording saying that it was Customer Service and that they were open from 9:30 a.m. to 5:30 p.m. Eastern Standard Time. I have left 2 messages and have not received a call back from them as yet.
After reading a posting my Dana of Acworth, GA, my husband and I believe that we are the product of a SCAM and Bank Fraud. We have spoken to the local police and made a report. We have spoken to the Jersey City, New Jersey Police Department they told us that our local police would have to call them. We have also spoken to the FBI they told us that we had to speak to the local police.
My husband went back to our bank and made a report of dispute with them and also showed them the posting that we had found about Hearing Plus. This is going to be an inconvenience for because we live on a fixed income. But, hopefully we will be able to get our money back. The bank also cancelled the only Debit Card we have on the account that will take up to 2 weeks to get another one.
What our belief is that they make up the last 12 numbers of a VISA or Master Card and expiration date. They then try and put that in for $1.00 to see if it is a real account number and later take out the $275.00. Everyone needs to keep a careful eye on their bank accounts so something like this doesn't happen to them.