Hearst Magazines/Cosmopolitan

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Category: Entertainment

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United States

Hearst Magazines/Cosmopolitan Reviews

Kellye P October 21, 2009
Stolen subscription
I have subscribed to Cosmo for a couple of months now, but noticed that I did not receive my current month's magazine. I went online to check my account and noticed that someone had gone onto my account and changed the name and mailing address without my consent. I called a customer service number, and had my information changed back. I was told that I would not receive the magazine for the current month, but she would extend my subscription by one month to compensate. I think that is great. The problem I have is that anyone can log onto your account if you have this magazine subscription. All you need is either the account number or the name and address, both of which appear on the front of the magazine. Therefore, if someone steals your magazine, they can go online, log onto your account and change all your personal information to their own so that they will get the subscription that you paid for. That's what happened to me and I am furious that there is no possible way to prevent this. Cosmo's website does not even give the option to create a user ID and password to prevent this kind of theft.

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