I tried to return an item today at the HEB in Beeville, Tx. This is what happened: I did not have my receipt because the item was purchased several weeks ago. The girl at the desk took the item to another room and closed the door. She came out a few minutes later and said that the item I was returning had not been purchased at that Beeville HEB in the last 2 months. I told her I may have purchase it longer ago or I may have purchased it at another HEB in a town near by. She said I could not return it without a receipt. I said I did not want cash back, I only wanted in store credit. She said that was store policy -not to return an item purchased from anther HEB. I asked her where this store policy was posted and she handed me a small framed flyer with small print that was hidden from view on the wall behind her. No one would have been able to read the small print from where they had it posted. I began reading the flyer and it actually said that they do give store credit without a receipt. I asked to speak to the store manager Fred Moron and he also said their policy was as she had stated and had been that way for over a year. I advised him that their "hidden" store policy flyer said they do give store credit without a receipt. So he asked to see my driver's license-I'm not sure why, but this made me feel like I was being interrogated. I told him that HEB is the only store I have ever seen the product in that I was returning and that I had never had a problem before returning items without a receipt. I have been shopping at HEB's in south Texas for 30+ years. He finally relented and gave me an in store credit. The whole experience was upsetting and I will be buying as much as I can from Walmart from now on as this is the only other choice I have in Beeville. At least Walmart will return items that were purchased from them without giving you trouble.