HELOC

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Category: Business & Finances

Contact Information
Los Angeles, California, United States

HELOC Reviews

nota happy camper October 6, 2010
HELOC PAYMENT INCREASE MYSTERIOUSLY
I received a letter in the mail in September that my HELOC will increase from $400 per mo. to $1100 per mo in Octomber .I hit the ceiling. I called to ask them what was going on. I was told that the interest portion of the heloc had expired and now it time to pay the principal side. Well of course I had a problem with this immediately. I lost my job and now all of a sudden I am suppose to start paying $700 more per mo on this line. One of the most irritating issues I have with bank of america, like the previous complaint said, they always say no. When I lost my job I immediately called to let them know and to try and make arrangement to get help. I complete their online financial statement to show proof that without my income and the current expenses still in place that we needed help from them. We were told NO NO NO, that they could not help us because our expenses exceeded our income. WELL DUH!!!. I lost my job, you know like income gone. They just dont care. I recently contacted Bank of America to send an original copy of my agreement, so I can locate where it says I was getting this type of HELOC. OH, BY THE WAY THE CLERK EVEN SAID, SHE NEVER HEARD OF THIS TYPE OF HELOC. (SOUNDS LIKE A RED FLAG TO ME!!) If anyone else has had the same issue with Bank of America, pls email me [email protected]
FED UP CUSTOMER!!
bdt February 8, 2010
miss appliying and handling of payments
After my husband died suddenly this account fell behind which he handle, I brought the account current. And each month I was still told my account was delinqueent after doing an audit and speeding many house on the phone SLS showed to allpied one payment to the principle, another they showed recieved but couldn't find where it was applied and each person I spoke with had another story. I'm still trying to straighten this mess out and it is not just time consuming but extremely frustrating to have to deal with such unprofessional and ignorant people.

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