The herb shack has horrendous customer service. I have noticed that they simply ingnore you when you try to get a hold of them regarding your order, if there happens to be a problem.

There are many better sites to buy from which will be reliable and ship on time.

I don't even look for my order anymore in the mail, I know it is never coming. I have given up on it.

As of yesterday they have stopped accepting credit cards. Presumably this is because they have had so many chargebacks that they have lost their merchant accounts. The credit card companies are quick to pull these accounts after a complaint or two, or three, etc.

Without a credit card merchant account, the Herb Shack will go down the commode quickly. Now they are shipping COD for this product, and at a $250 minimum, I wish them luck with that.

I hate the herb shack so much, that when the site closes, I am going to be filled with glee. They are scammers and deserve everything they get.

While I have ordered fro the herb shack in the past, I will never order from them in the future. The site claims same day shipping. This is far from the truth. They sent me a confirmation email. Three days later they charged my credit card. No tracking info or correspondence of any kind. Don't even try to contact them through "customer Service" on the website, they don't respond. The only response I got was emailing the sales address. The email stated "most people complaining of missing orders received them. 20 days and nothing. Stay away from this site. They ripped me off of almost $400.00. They once shipped products. Now they are SCAMMERS. Buyer beware.