I also was mislead by this company's add for a "Risk Free" trial. I expected to pay the shipping charges to sample this product, then discovered I would be billed $88.73 for the product. Many of us apparently missed this information in the fine print of the Terms & Conditions. I am not interested in doing business with a company whose business practice is to catch people unaware. My experience, so far, has been better than some. I had only the shipping charges (That I had agreed to) on my credit card statement. I did not open the product. I emailed Paul Avila @herbalgroups.com. I also called Customer Service at 888-254-3727. I received immediate response and was assured from both places that I could return the product, and would not be billed. I will watch closely to be sure it will happen this way. (Paul Avila made an offer for me to try the product, at NO cost, then just reorder if I chose to. I was not interested.) Since Mr. Avila wrote eloquently that Herbal Groups is a reputable company, I wrote back that I could not trust a company that would use these promotion practices. Perhaps it would help if they received many such responses from potential customers.

thought i was getting a product for the cost of shipping and handling only. but sent me several products, and a letter saying they will bill me in two weeks! for items i did not request. I simply want to return and the $88.73 returned to my account .thank you susan garten.