They measured the Bride incorectly, ordered a flower girl dress even though they were told not to, (was too early to order for a 6 year old girl), offered a discount for the bridesmaids, but when they went in theygot not no discount, scheduled an appt with the seamstress and after we drove 90 miles for the appt she told us the seamstress refused to come in( she had 3 cell phone numbers as well as house phone to call)owner treated the bride rudely as well as the brides family and bridal party.claims to be a BBB acredited buisness and when I called them when I started having problems I found out they are NOT. The person in the store that claims to be the owner is NOT the listed owner on record in the courthouse. When the bridemaids went in ( by them selves) she had the WRONG dress on record and ordered the WRONG dress in. When the bride found out she charged the BRIDE the price difference. After I fired her for too many mistakes she is refusing a refund ( all is paid in full) she stated that "I would be sorry" if I showed up to get my money back!!!
It's a shame I hear it was an excellant dress shop when it was run by it's listed owner.