Ihad work approved in 11/2008 and was told i had to pay and be reimbersed which had never happened before. I was not very happy but did it because my car needed fixing, i was told i would get my check with in 6 weeks. After 3 months i continually called like everyone else to be told the same lies. Igot no where with the attorney general as well (what a joke) today 1/30/2010 i received a check im very surprised i had given up 14 months later, so i wanted to tell everyone i guess dont give up there is hope, good luck to all of you.

I like many others that I found out about from the internet have been duped into believing that if I uphold my part of the contract that the company would do like wise---Not so when it comes to Heritage Warranty. I have been waiting on a reimbursement check from them for over six months and have recently added another one to my cue in waiting. What I want to know is, why are they not paying the customers like they should be? Are they bankrupt and no one is telling us? I paid for my warranty in full and now when I need it most, they are welching on their end!!! I am irate!! They owe me roughly $1400.00 total for the work that I have had done to my Mazda Tribute so far, and unfortunately I need more work done and my warranty with them is still good unitl 100, 000 miles or 6 years. I am going to keep after them until they pay up and them I will be dropping them like a hot potato. My Prayer is: My heavenly father, please make them obey you and treat your children right! Please if there are any IRS members reading this, I suggest you pay them a visit, because it goes without saying that if they are not paying the customers as they should be, then I doubt that they are paying their taxes either. BBB please make them pay what's owed--now!

Sincerely & Respectfully,
Someone that is tired of waiting and wants to paid in full NOW!

After getting approval on several repairs from RV Shield to the tune of $1243, 243, and 1200 on repairs of my hydrolic jacks, and chasis air conditioning. I have not receive any payments. I have called RV Shield, Western Motor Coach, who I purchased the vehicle, and they just laughed at me. I have tried to contact Heritage Warranty TPA, Inc and get no answer. RV Shield keeps saying that we the company have submitted the claims for reimbursment.

I purchased an extended warranty insured by Heritage Warranty. I have a car that needs transmission work and I was told by the claims processing center, VEMECO, that they are not making any payments on any claims and haven't been for over one year. Now I have no car. I was not informed. Had I known this, I would have purchased a warranty from another company. I thought I had the security of a warranty I paid for. I spoke with Heritage today, 9/4/08, and was told that they are not responsible. I was told to call a company she called "BUTLER" and could not give me any information. She told me to get the information from VEMECO, which is only a claims processing center.

After pre approving repairs the company said I had to pay the dealer up front, submit a claim and they would reimburse me for $427.95. I filed the claim in March, 2008. After no response I sent a letter to the claims office, and another a month later. I received a letter saying the claim was in the system waiting for the carrier to clear it for payment. I called them and asked for a way to speak to the carrier to clear up any problems. They would not give me a phone number or any information. All research shows that Heritage Warranty moved from Lincoln, Nebraska to Dublin, Ohio. There is no way for me to speak to anyone about what it takes to clear the claim for payment.