I, S SANTOKH SINGH S/O S MUKHITAR SINGH RESIDENT OF RAKHA MANGHAL (BISHNA) JAMMU WAS PRUCHASED A HERO HONDA PLEASULE SCOOTEE 100CC BEARING CHASSIS NO MBL JF16EB8GD05729, ENGINE NO JF16EA8GD05636 CLOURS - BLACK MONTH OF YR OF MANUFACTUR, THROUGH JAINCO AUTOMOBILES (JUNK) PVT LTD 19 BC ROAD (REHALI) JAMMU 180005 AS ON 15 MAY 2008.

2. THE SCOOTEE WAS MET WITH AN ACCIDENT HIT BY A FAST RIDDER MOTOR CYCLE ON THE SCOOTEE WAS DAMGED FRONT PART OF THE BODY. THE SCOOTE WAS HANDED OVER TO HOT WHEELS AGANCY AT SARORE BRIDGE (JAMMU) ON 27 JUL 2009. AFTER A PERIOD OF ONE WEEK THE HOT WHEELS AGENCY HAS FAILED TO PROVIDE THE SPARE PARTS OF HERO HONDA SCOOTY. THEY HAVE ALSO SHOWN THEIR INABILITY TO REPAIR THE HERO HONDA SCOOTEE DUE TO NON AVAILABILITY OF PARTS ON 01 AUG 09. THE MANAGER OF HOT WHEEL AGANCY ASSURED ME THT THE VEHICLE SHOULD BE READY WITHIN A WEEK. INVIEW OF THE ABOVE YOU ARE THEREFORE REQUESTED TO TAKE SUITABLE ACTION AGAINST HOT WHEELS AGANCY AT YOUR END AT THE EARLIEST. BEING THEY HAVE SHOWN THEIR INABILITY TO PROVIDE SPARE PARTS.