Dear Sir,
Please note that Hero honda sevices is very bad, it's not only in one service center it is about any were I went in mumbai . I purchase a bike on date : 09/04/2010 Hero honda's bike CBZ EXTREME (Model no :- CBM DSS CCR ), The problem started on the 7th month onwards from the date of purchase, The problem is the bike do not run properly on road it go off at any spot of time & Voice comes out from my bike, when I went to service center of Hero Honda they charge me Rs : 119 for (Gasket, cyl head ) in bike & voice problem will go ok, I left my bike for 1 day to get repair, after taking a delivery when I hardly went beyond 5 KM, Again my bike started making noice as previous . When again I visited to show my bike he said that the petrol is you use is not good & that creates voice in bike, Then I change bare minimum 20 petrolpump's but their was no change in voice & as well as my bike go hung up and get stop . When again I visited to him Then he said he is unable to give us services you go to Fort point at Mahim . I went to fort point they suggest me to change (Lifter Assy, Tensioner) & charge me Rs 590/- when I said them that my bike is in warranty period they said they don't use to give warranty on those part of bike and on top of that they said me if you come later to get services then you will not get any warranty . By today morning I got a call that your bike ready come collect your bike, when I went to take my bike I saw that my bikeis not in ready position, it was all oil on my bike they don't even clean my bike properly & after that they took my 3 to 4 hours to give me a delivery, I really disappointed by their services their services is very bad .
Kindly do the needfull for the same.
MY E-MAIL ID : [email protected]
CONCT NO : 9969373450, 9699418605
Thanks & Regards,
Mr Shaikh Faizur.