Hero Honda

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Category: Automotive

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India

Hero Honda Reviews

HERO HONDA MANAGEMENT SERVICE VERY VERY February 5, 2011
VERY VERY BAD MANAGEMENT & SERVICES
Hai sir my name is koteswararao, my bike number no.AP26AH5787, I have been using Passion Pro for the last three months, my bike 2nd service given sarayu auto, 6-3-504, 505, mini by pass road, nellore-003.11/12/2010 at 9.00am, my bike take 5.00pm, job card no.153218, No oil change, no water service, my bike problems walls, handel, prablams .alredy write job card, not have good behavior in sarayu auto nellore ap my bike repair other service station, i request you sir for this showroom is not satesfied any custamer here not have respect for custamer not have good behavior for owner is not a good man is avery time fiting to custamer and sir here not giving praparly servicing here not give respect workers also sir like that have here mater then what i told you sir and have one more problem also new bikes have no thats parts also exchange sir please help the custamer is very prablem sir

I need a report from 11/12/2010, , , Not responding any hero Honda company parsons, still date 04-02-2011...hero honda customer service & mengement very very poor...to bad bad bad company...
Thanks
Regards
Koteswara Rao,
Nellore.
09346777888,
09247336688.
gags November 18, 2010
bike body parts not available
Hero Honda should feel ashame of themselves that they sell their bikes in abundant and when customer wants to get the bike part repaired or ask for new part which remains unavailable in stock. I purchased the Hero Honda bike only for this reason that the parts of Hero Honda bikes are easily available everywhere, but I didn't know that I will have to face the shortage of my bike parts of this reputed company "HERO HONDA". My bike has been standing in a company for last 20 days due to shortage of body parts. I am really disappointed with this behavior of company. Is this called a customer service?
syamala1984 November 16, 2010
poor service
i want to complaint i booked passion pro oct24th at the time they are told with in 10days will get bike when i went to after 10days they are telling more 7 days till now i did not get the bike we are very disappointing
Parveen 0172 October 1, 2010
Poor Service, Low quality product
I am Parveen from Chandigarh, purchased Karizma Yellow color bike after 6 months my bike front mud guard cracked and than slowly started breaking all plastic parts and joint area. within a 2 years almost all plastic parts cracked and i have complaints about this to Chandigarh Showroom (Karishma Auto ) and also complaint about this to Hero Honda co. in Delhi. But no service provided by company even i don't receive any single call from co. i have spend 80, 000 for Hero Honda bike and its was my big mistake. Hero Honda is started making less quality bikes and no customer service.
Rohith AJ September 7, 2010
chain pocket
I have Hero Honda Super Splendor bike with me for which the chain was replaced as it was running with default. The chain pocket, which was serviced by the HH authorised service centre at Bangalore is of faulty one. Its causing the same problem after changing of the same..
GIRISHdubey August 31, 2010
START UP PROBLEM
I am fully agree with above complaints because last week i also purchased new hero honda pleasue, it is not push button start nor kick start it is taking so much time for starting & finally it start by push button not by kick, & this is made for girls so think how much big this problem.

I hope after so many complaints for starting trouble hero honda technical team may do something, because it is the matter of zero customer satisfaction for a leading auto player.

I sincerely requesting to hero honda top management, looks about customer satisfaction & technical aspects.

please do the needful at earliest.

GIRISH
9791042496
[email protected]
lovenish goyal August 28, 2010
service center
i have 2 hero honda bikes first is splender(2003) and second is pleasure (2009) from shri ram motors aburoad(307026) rajasthan...
shree ram motors is only hero honda show room and service center in my city aburoad...
my complain is related with the services of bike... their are no proper mechanic for bikes...all the workers of this service center is not capable...so i have request to hero honda company please do something for this... thanks...
lovenish goyal
+91-9983053690
ashwini_dharwa10 August 17, 2010
Poor servicing
My Bike (PASSION PRO) UP/16/Z/0680 has been serviced from DIVINE AUTO, Noida (UP) couple of day ago but service has not done properly

I have facing lot of problem such as:
Low mileage (30 imply)
Chain Pocket sound
Low pick up
Break shoe
No coating and polishing material available

I have already mentioned some of them at the time of servicing but none of them resolved.

For each complain they told to refill new engine oil. in last 7 month I have refilled new oil 7 time.

Apart from that after one day of servicing oil tank has leaked on highway and when I reached to service center then there is a loss coupling problem of oil removal pocket and service man is around 14 year which shows how the promotion of servicing by expert false.

My complains are 1) Poor servicing 2) less experienced staff 3) low quality material and 4) irresponsibility.

With regards,
Ashwini
[email protected]
vishnussss August 10, 2010
bad
bad
Sutte July 20, 2010
My bike is not giving result what was excepted and told by manufacturing company
My bike is not giving result what was excepted and told by manufactring company. pisten kits not working properly its taking too much engine oil. The timing chain set or head is not working properly. overall the bike giving very bed result.

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