Hero Honda

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Category: Automotive

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India

Hero Honda Reviews

Scarlett July 19, 2010
We and two other customers were made to wait for a good 35 minutes
I had visited Muthoot Honda dealership today, 1st Jan, with my friend to take delivery of his bike. While we were seated there, a lady, whom I presume is top management/dealer, came and all staff went off for a meeting. They had some meeting where they took New Year resolutions and stuff. Good from a motivation point of view, but we and two other customers were made to wait for a good 35 minutes. When we asked for a suggestion/complaint book to record this, we were told no such things are available. We have recorded our complaint in a white paper and handed over. We reached the showroom at 11:45 am, and took delivery of vehicle at 1: 25 pm.

Kindly educate your dealer that customer comes first, middle and last.
monit arvind June 29, 2010
sucking service
i have given my ride which met with an accident, at workshop on 9.6.10 and today is 29.6.10... and it has not been repaired... im freakingout with their service...

when asking them 4 the reason they are asking that the spare parts has not been yet discharged by the Delhi manufacture company


reply at
monit arvind,
9861771466,
9438173311,
[email protected]
SuneetYadav April 11, 2010
Deficiency in Product
I bought a Hero Honda Splendor Plus Motorcycle from Jasodha Auto Gurgaon.From the first 2-3 days, Following problems started
1.Fire Pushing Problem
2.tapit problem
3.chain set problem'
4.shocker problem
5.bike automatically offs
I visited the Jasodha Auto and explained them the whole problem, they said we'll fix all your problems, they took the bike and they hardly took 15 mins in the service.when they gave back the bike to me said that all yours problems had been fixed.on the very day the abovementioned problems started again.I visited next day again and stated every thing.they assured me to fix the problems and did some work on my bike and returned to me . but the same problems accured again .
I have written to HeroHonda.com many times but no one has contacted me yet.I am very frustrated .
p paarg April 8, 2010
poor performance of CBZ XTRME
Dear Sir,
I have purchased CBZ XTRME from your authorised showroom before 6 months. After 4 months vehicle is giving lot of problem regarding spare part. For example sudden breakdown of clutch plate & clutch wire at differnt time. I also want to mention about average. The average is in the range of 35-40. Although I also complaint these things at the time of regular servicing but no positive response getting from there side. Whatever servise getting from authorised service center is too poor.
From last 12 years I am using Hero Honda Splendor but no such problem occured.So I have prefered CBZ X. So I request you to kindly look in to the matter My mail ID is [email protected]
shreecareer April 7, 2010
mileage problem and fuel gauge sound
i purchased new cbz extreme on eighteenth december 2009 and had serviced it at eight hundred kilometers, before service i was getting about forty eight kilometers of mileage with in the city limits, but after service i am getting forty three kilometers of mileage and i am maintaining the average speed between 40-50km/hr and one more thing i am getting irritating sound of fuel gauge while driving if the petrol becomes less than one litres so kindly give me a proper solution for thse problems and help in smooth and cherish drive.because i had invested aroun seventy thousand on my vehicle...
AIT March 24, 2010
MAKING ILLEGAL ACTIVITIES..
Sir,
As i mentioned above company dealer point is involved in illegal activities like with out receipt they are collecting cash upto 5000 to 8000 rs.
The amount which they are collecting is for spot delivery with out booking.. these people are herasing out the local people for out commers they are giving the vehicle ..
Pls consider this issue in serious and take action on the delar point..

RAVI MOTARS
B.H.ROAD
TUMKUR.
Anand sagar bangalore March 10, 2010
very poor service
i bought new karizma of hero honda and its rear suspensin is not working propely from the day first.. i complaind many time but the are not able to make it proper the donot do proper servicing...


Anand sagar
[email protected]
09620075111
abhinav120 February 16, 2010
very poor service
i purchased HH Karizma UP 31 k 1528 on 10.01 .2006 from Lakhimpur Kheri (UP) from mosaram auto sales, there service centre was very good & my all problems regarding my bikes were solved at exact time & good manner but from last 2 yrs i have shifted to Lucknow (UP), but here at bright motors (sitapur Road at Mausam bagh) they are giving very poor service & don't took intrest in my bike at all & also, don't service my bike at given time when ever i reach to my bike delivery time i don't got my bike, also some times i found my bike in same condition as i left, & i also saw that there workers took my bike to go to have lunch & i personally saw that, today also i left my bike 11:45 pm they said your bike will be ready at 3:50 pm but when i reached i found my bike in same condition, there was only handle bubbling problem only then also they don"t, so i got cancelled my job card & took my bike back to me . so i am totally fed up from this & in future i am not going to buy any produt of Hero Honda product<br />
<br />
Abhinav Kumar Singh<br />
Mob. No. 9889829969, 9956051698, 9389651607 <br />
Date-16.02.2010
THE THOMSON January 29, 2010
SALES
I HAVE BOOKED THE NEW CBZ XTREME ATFT ON NOVMBER 2009 IN ARAINE MOTORS, CHALAKUDY . THEY TOLD ME THAT CBZ IS OUT OF STOCK NOW AND IT WILL COME AFTER AWEEK THEN AFTER AWEEK I WENT AND ENQUIRED, THEN THAY TOLD ME TO WAIT FOR ANOTHER WEEK, THUS WEEEKS AND MONTHS HAVE PASSED BUT CBZ XTREME HAS NOT ARRIVED YET . IS THE WAY TO BEHAVE TO A CUSTOMER ?
kamal mohanty January 19, 2010
Forced for paying extra charges
Your authorised dealer Sunny motors, Cuttack, Orissa forced us for paying the polish charges and many more charges, which is not bear by me.Also they told me if you don't pay this charges, then you don't have to parchase the bike.
and also this deales shows a rude behavior to us

Regards

Kamal Mohanty
Orissa
Cell-09938726644

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