I have purchased a hero honda hunk on 28.03.08 & i have faced 4 defects. I too it to service center and they didn't have its spare so they delayed my repair for 20 days. After service no changes were found. When i complained again they told me that when the herohonda people will come we will call you but till date no call was received. Defects are: 1) Disc break sound 2) Rear break sound 3) Suspension making noise 4) Low pick up.

I am having a hero Honda pleasure two wheeler. I have bought it on last week of March 2006 (from Pune). From day 1 it is giving some problem. It was having starting problem which is not yet been solved. Funniest thing is that it stops working wherever I try to slow down speed. It has buttons problem. They get stuck sometimes. I have tried different service centers of Hero Honda...

I purchased a bike (CBZ Extreme) on March 15, 2007, but now there is a rust on the swingarm of the bike. When approached service department (Hero Honda) they referred me to the sales department. Now, both of them say nothing can be done about the rust. I can't imagine a 3-1/2-month bike get a rust. Now they are saying they will not get it rectified and asking me to get it rectified by myself. This really pissed me off. I'm planning to take them to the consumer court for this.

Within 2 days of my purchase of a Hero Honda Glamour, my dealer himself informed me that the brake-jam is defective and it has to be replaced (he was honest). Then it got tested by the service engineer and they promised to replace the part at no cost since it is under warranty. Till that point it was ok. The story starts after that. Almost 3 months have passed so far and no action has been taken yet. I am not able to drive the bike properly. They are saying that the spare part is not available and it will take time. How long ? That is the sign of the worst 2 wheeler company which cannot provide a spare part even in 3 months time. When I tried to contact the east zonal office via telephone numbers given in Hero Honda website, no one picked up the phone. I tried to send them a feedback via their website, but even that did not work. So ultimately I am riding my defective bike at a speed of 30 KMPH. Alas ! Having accepted the fact that India is not no. 1 in after sales service in any commodity, I must say that stay apart from Hero Honda because it is worst in the list. Beware. And as posted by another consumer here, I am also taking the bottomline of providing this feedback to all my friends, relatives and online partners so that I can save them from being victimized by hero honda (and also teach it a lesson).

My vehicle is registered (DL7SAM- 2324) in the name of Mr Nikhil Kr. I am a regularly visiting to workshop which is on G T Rd near to telephone exchange at Dilshad Garden. I am not satisfied with service and behavior of the staff. My bike needs servicing after every 500 kms, and every time they do check enlightenment, if asks what is the problem they say it will be taken care. But i don't know when it will be?