I have purchase pleasured on 11th sep, 2010. My motorcycle no is MH 14 CF 7554. But the Model is giving starting problem. It is being happened for atleast 5 to 6 times till now. Because of this problem most of the time the motorcycle stays in service center so its being incovenient for me to use now a days when its most usefull for me.

And this time the motorcycle gave major problem that is the kick has been jamed on 15th feb, 2011 and its been taken to service center at Shreyas Motorcycles, Lonavla. From one month no one is taking action for it as they giving silly reasons that we not getting the required parts.

And not only this much but we call regular to customer care but no one give response. They take our number & tell will call you and tell about it but till now no one called us and gave proper reason or answer.

Can u cant get a single part of bike from last 1 month. Who is responsible for this? Because of your improper service we have to face lots of problems.

The motorcycle is new, is this your way of business?

There is manufacturing defect, I want new model.

Refering to the Invoice No: 16779 Union Motors, Sonari, Jamshedpur. On date 16-12-10 I had requested for replacement of spares of my Pleasure scooter against the insurance claim. As per the rule I had already paid half of the amount on date 16-12-10. But since then I have been told by the Union Motors representative that I may get the sapres within a week. As mentioned the date 16-12-10 it is already more than a couple of months but still I do not find any positive response from the Union Motors represntative. Every follow-up resulted with non-availability of the spares...My complain is regarding the legitimate services that is been promised during the product sale and insurance.
Deatils: Vehicle No: JH-05-X-3545, Make: Hero Honda, Product: Pleasure, Sale Address: Union Motors, Bistupur, Jamshedpur.
Complaint On: Union Motors-Hero Honda Authorized Dealer, Balichela Godown Area, Sonari, Jamshedpur.

I purchased a hero honda pleasure on 14.8.10 with engine no.JF16EBAGG23790, Chassis no.MBLJF16EEAGG03424, order reference no.1084. I had purchased this for my wife who is working in a remote hilly area.I took the vehicle to her place after filling the petrol tank.but the petrol tank became empty hardly after 80 kilometers.i gave the vehicle to the nearby hero honda service centre.they took nearly a week to service it.but still the complaint was not rectified.im put to extreme hardship due to this.im not a well settled person.i bought this vehicle after taking loan.the hero honda ms &s motors employees also behaveds very rude to me.i need an immidiete remedy.failing which i will be forced to take legal actions against you.please consider this as my notice.if there is reply from you within 2 days immidiete action would be taken through consumer court.

Dear Sir,

I have purchased the Hero Honda Pleasure on Dt. 19/10/2009, with Engine no. JF16EA9GH07647, And Chasis No.MBLJF16EC9GH08524 RESPECTIVELY.

But I am regularly facing the problem while riding this scooter:

everytime stopped inbetween while riding on road, getting rude sound above 40 speed & stops while riding, also not giving good mileage. using more oil too.

Now it was run on 6022 km. where we faced problem & rushed into the service centre where they found the BLOCK PISTON KIT, ROCKER ARM 2 AND CAM SHAFT 1 IN DAMAGE CONDITION.

Hence I want to replace the same into new, So that it should not create more problem in future.

Hope you will do the needful at earliest.

Thanking you.
Yours faithfully,
Suchita G. Naik
Email: [email protected]

One Mr. Deshpande in Pratibha Motors behaved very rudely with me and my wife. This is totally uncalled for.