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James Bryce
December 7, 2010
Visa charges
Rented car in May 2010. Received documentation and two charges of 30 Euro in August 2010--Information from Hertz advised that this is a basic charge for providing police with our information (same info twice???) Followed by registered letter with ticket info for one of them. Tried to e-mail to info on the ticket to find out how to pay--no response (twice). Just received another 30 Euro charge in November that I found on my visa statement--no documentation this time. What gives? How do I stop this without cancelling everything. Please advise.
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Pedro Teixeira
June 14, 2010
incorrect charged of 150€ after 5 months
Last December i went to Italy and rented a car at Termini Stazione FFSS - Railway Station. I went to Pisa and return to Rome were a deliver the car. The car was paid by credit card and at January of 2010 it was charged. At that point everything was ok, but then, at May of 2010 i received a leter of the bank charging me 5 times 30€. three times at 05-05-2101 and two times in 20-05-2010. those charges were made by the HERTZ ITALIANA SPA ROMA.
I don´t know why they are charging me that amout. it's five charges of 30€.
What should i do?
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Jens Vester Pedersen
January 26, 2010
Verbale fine on line
I have received a verbale fine on line at 18:04 hrs. in Novate Milanese totalling 30 EURO which have been withdrawn from my credit card.<br />
The problem is that I rented the car at Milan Malpensa Airport at 13:14 hrs. and passed Lucca several hundred kilometers away south at around 18:00 hrs. on my way to Montecantini-Terme in Toscana where I arrived at my hotel about 19:45 hrs.<br />
I had some problems at Hertz Milan Malpensa Airport in obtaining the required car and papers were revised several times.<br />
I do not know of any verbale fine on line and have in no way been in Novate Milanese at the claimed hours 18:04. As a consequence of above I want my money back.
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RAOUL ADAIR
March 4, 2009
TRAFFIC TICKET IN ITALY
I WAS CHARGED ON JUNE 10-08. ON MY CAPITAL ONE CREDIT CAR $28.01 AND IT WAS FOR A TRAFFIC TICKET IN ITALY. IT WAS CREDITED ON JULY 2-08. I WAS REBILLED ON JULY 8-08 THE AMOUNT OF $28.35. AND I'AM TOLD THAT THIS IS THE WAY THEY HANDLE CITATIONS. I THAN RECIEVED A LETTER FROM THE ITALY TRAFFIC DIVISION THAT I OWE $100.27. PLEASE ADVISE ME WHAT TO DO.
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