HERTZ RENT-A-CAR

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Category: Automotive

Contact Information
PO BOX 26120 OKLAHOMA CITY,OK73126-0120, Philadelphia, Pennsylvania, United States

Phone number: 800-654-4173
hertz.com

HERTZ RENT-A-CAR Reviews

marshell August 13, 2010
check card transaction
hi my name is andrew jorsling i had rented a car from hertz rent-a-car at the philadelphia international air port on the 06/24/2010 and was returned on the 06/25/2010 i had to gave to the hertz counter my driving docutment in oder to rent a vehicle witch i did and they rented me a vehicle, so on my way to my adress i was stop by two female offersers of philadelphia police department and was gaven two traffic citations for disreguard a study red light witch they sed happen at 9:00am witch i was not in possion of this vehicle at the gaven, the time i rented this vehicle at the air port in philadelphia was 10:02am witch i have the contract to prove it, and then the vehicle was towed buy the police department because the two offersers did not actnolage my international driving document witch they broke an international agrement, i was not charge for eny of this offence, so the car rental went in to my account without my permission and took out the some of $1503.26 for the rental of the vehicle when i talk to the manager on site he sed that i did not have a driving document this was just about 43min after i rented the vehicle from the air port so i ask him how did i drive out of hertz with out gaving up my driving document to prove that i have a vilid driving document to drive one of there vehicle, so i went and file a check card dispute for the $1503.26 witch there were no money on that account so the bank went ahead and payed a debit of $1503.26 of witch there were no money on my account for that transaction the bank has a pollicy for debit transaction if there is no money on your account eny transaction attemt the debit card will decline because of insufficient funds so there fore how come this transaction went true when there were no funs avallable so the bank freez all of my account and withdraw all the money from my saving account and my next checking account and freeze all account i went in to my branch and talk to the manager witch is located at 6740 germantown ave philadelphia pa 19119 and proceed with a dispute on 06/25/2010 witch i hand over all proof of documents witch they have at this present time so why should hertz take money out of my account when i was not charge for eny of the traffic violations so the bank payed hertz $1503.26 for charges that i was not gulty of and money i did not have at the time this transaction should have not took place because of insufficient funds were not avallable so i will like a feed back on this dispute

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