I rented a car from this Hertz rent a car .I we driving the car in town and i went to a friends house i just stop to ask my friend if they had seen my husband .I got off the car but left the car running .When I came back out side the car was gone .I thought that my husband had taken the car. So I asked My friend for a ride home .Later that night my husband showed up without the car . The next day I called Hertz and thats when they told me that the car had been impounded at the U.S. Border Patrol Check Point . They told me that they were trying to get the car. I asked at that time how much it was going to cost me because I only had so much money in my account. The manger told me that they would not take any money until they got the car back . But I keep on checking my bank account, and I saw that they would take 70.00 dollars two or three times a week but then they would put some of it back. So I was very confused. Well now they say they have the car back but they charged me debt card more than 2700.00Dollars. I dont have that amount of money in my account .I did get paid today but my check was alittle over 630.00dollars and I still have bills to pay. So please Help my With this problem. One more thing I need to tell you is that I did tell them that I did not know who had the car .And I dont think I should be billed this amount because they knew where the car was and they never told me that i had to report it stolen . They only said that they would let me know when they had the car back.And that they would let me know what i owed them before they took it out of my account. Please, if you can let me know as soon as possible . I really need my money to pay my bills.
Rental#: 159125750
4226 S. Padre Island DR.
Corpus Christi TX.

I rented a car on August 22, 2008 at 8:30am from the above location. My daily rate according to the contract was 169.89 plus tax and a $200.00 deposit which would be credited back to my credit card upon the return of the vehicle. The vehicle was returned per the contract on the same day at the Flint, MI location on Bristol Rd at 11:36pm.
After reviwing charges to my credit card I found that Hertz charged me $923.94. I immediately contacted the location in SC where the car was rented and spoke to a supervisor by the name of Jessica (not sure about the name but will get confirmed). She was extremely rude and explained that we were charged for 3 days of rental. I explained that we dropped the car off the same day and only rented the car for 1 day. She argued with me and stated that we did not drop the car off or we wouldn't have been charged for the additional days. Sherefused to research or help me. She placed me on hold and came back on the line to tell she contacted the location we dropped the car off and they confirmed that the car was not dropped off until Monday which was untrue. I then contacted the location where we dropped the car off and they confirmed we did infact return the vehicle the same day at 11:36pm. They provided me with a billing contact number at Hertz to call in the morning. I have now pulled my recipt to find not only were we over charged for additional days but an upgrade charge and other misc fees that I have yet to get an answer on. I am dusgusted with the lack of customer service and will never use this company again. The credit card is linked directly to my personal checking account, if my account is overdrawn because of this I will expect Hertz to assume full responsibility for this error and cover any overdraft fees. I can not believe Hertz gets away with this. This is only my 1st complaint I plan on taking this as far as I can.