Hertz Rental/Advantage

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Category: Automotive

Contact Information
San Antonio, Texas, United States

Hertz Rental/Advantage Reviews

mukluc October 6, 2009
theft of gps on rental car property by employee
I returned my car to the Rental Return at Advantage Car Rental, they are owned by Hertz... I left my gps in the return car slot and the attendant went to the car to get the mileage and fuel information. My gps was right there in their eyes.. they could not miss it. The shuttle came and took me to the airport. Two hours later it dawned on me I had left the gps and adapter in the console of the car. I called immediately and they gave me a lame excuse that a man had come and picked it up for his wife. I got this answer from the manager. I called Hertz and it has taken 3 weeks for someone to get back to me on my complaint. Meanwhile I contacted the police department in San Antonio and they said I had a valid theft complaint. They would do a police re port and check out the incident. Hertz did get back to me today. Marva a very nice lady but they took no responsibility for the matter. An employee stole my gps and they only apologize. Not responsible for theft. Even on their property and by their employee. Do you think I will ever rent a car from Hertz or Advantage again????

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