Purchased a TV on140809. Payed with debit card & sms confirmed transaction. No slip could be printed & on their reassurance that the payment had not gone through, paid again with credit card. Sat 150809 went to store to indicate double paument, they said not in their account - take it up with bank. Bankmanager went to see them on 290809 with statements showing double payment, yet they maintain they have not got the money and told him to go away. As a professional person I do not have the time to spend hours haggling about my money in their store and they still have R7519.97 of my money.

I bought my sister a brand new cellphone 3 months ago, an LG chatter box - she was crazy about the phone. In the third month of having the phone she one day took the phone out of her pocket it was off and would not turn on. Immediately i returned the phone to hi-fi coruption and as expected they were only willing to repair the phone after three months old i did not want a repaired cell phone when i had gone out to buy a brand new one that still had not one mark or scratch on it. The phone came with a guarantee not a warranty and to my knowlege there is a difference. They wanted the phone but could not help us with a temporary phone till our one would come back. They were rude un-helpful and nasty. I went through 3 Managers at the store and still could not get a new phone nor my money out of them i told them i needed a phone and would take anything because my phone is my monthly income and i can not do without it, still they were not helping me after 5 days i recieved my REPAIRED phone back with the old guarantee, if it has been so well repaired then why dont they re-new my one year guarantee, after all their goods are always at fault.