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May 27, 2008
ps3 not reading discs
I want to know when is my playstation 3 coming back to me because i bought it at hi fi corporation and it doesnt want to read discs so i took it back to the shop last month on the 20th of april and now its 27 of may, its been 1 month and 5 days now and i am still paying for it but i dont have it they always tell many stories that its not yet fixed so i dont know what to do because it stresses me a lot because i am paying for something i dont have so i dont appreciate their service at all so please help...
"DJ TSU"
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February 28, 2008
NO stock ! - ever ?
I bought a portable Diamond DVD player from Hi FI Corporation in Port Elizabeth South Africa in mid 2007. After repairs done twice to the unit , I waited for the second time round more than 25 days to get my product back from the store. I phoned them numerous times only to hear " We will phone you back sir ". Eventually one of their friendly tech's , gave me a voucher for the initial amount of purchase R 799-00. Fantastic service only to discover that they did not have stock - nor will they have stock of the original product I wanted again. I was offered other makes of players more expensive than the one I had bought for my son's birthday.
Now the point I make is the following :
> I don't want another product , more expensive as the one I bought.
> I have a voucher which I cannot use.
> This deal will leave me out of pocket and misrable as Hi Fi corporation cannot compromise to provide me with one single Diamond DVD player or the like , at the same price which I take it they import by numbers.
> a Lady Heather , phones me from the Hi FI corporation shop in Port Elizabeth on 28 Feb 08 and offers me a Sansui at R 200-00 more. I have to pay more to relive the horror ?
> The Hi Fi Corporation's link on the web page to customars complaints seems to be not linking as I had to spend national telephone rates to call someone at the call center in JHB to lodge a complaint.
> If the product was old or unique in any way , I would understand their ability not to replace it at the same price. I bought it in mid 2007 , not even eight months down the line and you cannot find it any more ? Questionable imports or just no regard for customer service.
> No refunds ? wow what a convient way to retain customers.
I say : "give me the same product or give me my money back"
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