hidkit.com

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Category: Automotive

Contact Information
800 Nicolette Mall, Suite 1180, Minneapolis, Minnesota, United States

Phone number: 612-466-3802
HIDKit.com

hidkit.com Reviews

C Gagnon April 20, 2011
Product Quality & Return Policy
I purchased a set of HID lights for my four-door 2008 Jeep Wrangler. Let me tell you, I am no rookie when it comes to installing products such these lights. I installed them upon arrival and they did not work. One light would not even light up and the one would flicker for a minute then go out. I even contacted the company to verify and I did every step exactly as the instructions detailed. I trouble shot the problem to defective ballasts, both of them. This return cost me an additional $10. The second kit arrived and I installed it as well. This time, one light worked and the other did not. I trouble shot the problem t down to a defective bulb. I contacted the company and arranged for a return of my funds. I had to contact them twice because they did not issue a return authorization once they knew I wanted my money back. I returned the entire kit. Now here is my major beef: I am charged 25% of my 149.99 for a restocking fee for a product that did not work! What kind of crap is that? I strongly urge any potential customer to avoid HIDKit.com. Their customer service is horrible, their product quality sucks, and their return policy goes against every principal known to man! I gave up on HID lights for my jeep. I am going to go with some good ol’ fashioned KC lights mounted on my windshield brackets. HIDKit.com BUYERS BEWARE!!!
EstherYi1 September 22, 2010
HORRIBLE COMPANY POSSIBLY A SCAM???!!!!!
Let me shorten this version of my story. I'm in GA ... Purchased an hid kit as a BDAY GIFT to my bf, tried to install it SEVERAL times didn't work. Sent it back to them charging me $10 (telling me they would still refund me the $10 regardless) and now they're saying they wont refund it since they didn't find my hid kit defected. Right now the package is in the process of shipping back to me and i'm going to try again - if it still doesn't work, i will report them to the BBB. I mean come on, why would it work when we tried 5 different times the first time!? AND THEY'RE STILL GOING TO SEND ME BACK THE SAME DEFECTIVE HID KIT!!! If anyone has had a bad experience with this company, EMAIL ME!!! [email protected] We are witnesses to a bad scam.

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