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Donald45
November 13, 2009
Bait & Switch Fraud
On Aug.24 th 2009 I purchased 2 car receivers, 6 6"x9" speaker boxes and 8 speakers from HIFISoundconnection.com . I paid via PayPal the total amount + shipping : $ 478.28
Shortly after the purchase I received 1 car receiver and the 6 speaker boxes ( worth approx. $150.00)
It has now been 10 weeks, they still advertise the items I bought on their site but obviously do not have them in stock .
Because I was too patient PayPal will not do a thing ( more than 45 days) . HIFISoundconnection offered me a store credit but there is nothing similar in store at comparable price .
Is this a scam ? Can they take your money for something that is not in stock and then give you a store credit ?
I would not complain at all if I had been charged only for the items they sent, but being charged the full amount for the items and the full amount for shipping is not acceptable .
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October 15, 2008
Bad service
HIFISOUNDCONNECTION.com is the biggest ripoff online store out there. I purchased a pair of $250 speakers online and then called to verify stock the next day. I was told they would actually send me the latest model (since I guess the model i ordered was going out of production) and it was to be shipped the same day. After several calls, the item did end up being shipping 5 days after my first phone conversation. When the item arrived, it was not even close to the same model. It was a model from maybe 3 years ago and the box looks like it was from 10. Obviously the model # was not the one promised, but was also 2 model lines below! They basically send me a pair of old, beat up speakers worth $100 maybe. After several calls and emails, they agreed to have the speakers picked up, however, 3 days after the package (left outside my door for pickup) was supposed to be picked up, HIFISOUNDCONNECTION stopped returning my emails and my phone messages. I had finally received a follow up email stating that since I was "causing problems" they would "leave the order the way it was". I have left messages for the owner, Chris Rush, to no avail. Avoid this 'company' at all costs. Biggest bunch of liars, cheats, and thieves you will ever come across! BEWARE!!!
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