Higgins Power Sports

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Services

Contact Information
United States

Higgins Power Sports Reviews

Jet Louies August 16, 2009

AARRGGHH!

Higgins Power Sports performed a top end rebuild of my snowmobile. It took them 3 mos to complete. The very first ride, the snowmobile had a top end meltdown due to overheating. Obviously, the shop did not properly repair the top end, causing the meltdown. They also put bad fuel into the sled from their own gasoline storage tank. After I returned the sled after the meltdown I expected them to repair again at no cost, to guarrantee their work. They CLAIM that they found water in the carb bowls. They also admit that THEY filled the gas tank which means any water in the carb bowls came from THEIR own gas storage tank. They told the judge in small claims court that the water came from "snowdust" that was sucked into the motor while I was riding. Except the one ride I went on before it broke again, it was a crystal clear and very cold day and I rode alone. So where did this "snowdust" come from? Then, after I lost in small claims ( I couldnt "prove" anything) I went to pick up my STILL broken snowmobile, and this shop actually had the gall to ask for, and get ( I had no choice)another $375 for "diagnostic fees" !! Then when I picked up my sled, I found that it had been left outside for 3 months and the engine was in peices and strewn everywhere (I can only blame spite as the reason they would do this) and the inside of the engine was all rusty. NICE. What a great business they run. This shop is run by a bunch of snotty arrogant 20 & 30 somethings who don't know the first thing about service and integrity. They lied to get out of their responsibility to stand behind their work and stuck me for over $2500...PERIOD. So I am out $2500 and came away with a broken sled that is in even worse condition then when I brought it to them originally. I am not an amateur who does not understand engines. I am an honest hard working person who would never talk badly of somebody's business or integrity unless I really felt that I have been wronged. And boy was I ever wronged. I have been motor-sporting and working on motors for over 40 yrs and I know a screw job when I see one. And this is the worst screwing I have ever received in my life. I HIGHLY, HIGHLY reccomend that you do NOT do business with this facility.

Chris July 15, 2009

Rip off

Higgins Power Sports of Barre, Ma botched a snowmobil engine repair and would not honor their responsibility to repair the machine properly. They installed new pistons and rings in my sled and the new pistons failed on the very first ride! In my opinion (Ive been riding for 40 yrs)the failure was most likely due to the failure to properly clean out the carbs before re-installing them. Or bad fuel that they admitted to putting in the sled before re-starting it. They also could have botched it when they put it back together. The facts are this, they took my motor apart, installed a new top end, and the new top end failed immediately. Obviously, they did something wrong. They actually tried to claim that "snowdust" got sucked into the engine and caused the failure. In my forty yrs of riding, I have never ever heard of this happening. Because it dosnt happen. Its an excuse, nothing more. They said it happens when your riding behind other riders and their snow dust they kick up gets sucked into your motor. Funny, but I was not riding behind anybody for the one whole hour that the machine ran after the repair. It was just a way to get out of their responsibility. And not only would they not repair the botched job, then they actually had the gall to charge me $360 for "Diagnostic Work" so they could come up with their phony "snowdust" story. They said they would repair it again for "another $900". I couldnt laugh in their face hard enough. Then when I picked up the machine, it was in shambles. In my opinion, out of spite to me because I took them to court, they left it out in the weather, unprotected in their yard for 3 months with the engine in pieces, nothing covering the cracked open engine and parts strewn everywhere. I have never seen a worse shop as far as service. The owner of the business treated me terribly and was arrogant and a wise-ass. In my opinion, if you are looking for a quality repair shop, do not look here. If your looking to get it stuck up your ass by a bunch of 20 something wise-asses, this is your place. In my opinion, these guys dont know the first thing about customer service or how to run a quality business. In my opinion, all they want is your cash, then when its time to come up with a alibi so they dont have to guarrantee their work, well this is their area of expertise. This they are well versed at.