I am writing a formal complaint about management at Highland View. I have never had an apartment manager behave the way that the manager, Keith behaves here. I have been told lie after lie and I don't know who to believe.

I have complained repeatedly about my neighbors being loud and nothing has been done about it. I was promised "quiet living conditions" and was assured any problems regarding noise would be dealt with immediately. I have gotten an attitute from management as if I am being an annoyance and all they do is blow me off. I threatened to call corporate and only then was my problem somewhat taken care of. My neighbor found out I told management on him and he has threatened me verbally by yelling at me in the halls. I feel my safety is at risk and I have no evidence to call the police. Management refuses to help me, so I am having to continue to pay rent even when I am no longer staying at this residency and my lease is up in 1 month. This has caused me a tremendous amount of stress and now I am scared they will not give me my deposit back based on me threatening to call the corporate office.

Please someone take action against these people. The way they are behaving and treating their tenants is despicable.