Dear Sir,

We bought a Highlander from the above mentioned company in 2005, and after 3-1/2 years the paint on the car started peeling off. At first we did not notice it. In the first place we do not expect that kind of problem, because I have been using Toyota Vehicles all my life. We still have a 1985 Land Crusiser, 1987 Corolla with the original paint was on them for more than 20 years before we repainted them because of accident.

I took the car to the dealer last year and told them what was happening to the paint. They told me they are not responsible for the defective paint. We were very upset about that so we did not take action until today. We keep our car in the car garage to prevent the weather from discoloring our car. Attached are to pictures that I took this evening...because it is getting worst. We want to let you know before taking action through the business bureau or the media.
David & Annette Dann