Hilton Athenee Palace, Bucharest

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Category: Travel

Contact Information
1-3 Episcopiei Street, Sector 1 , Buch, Bucharest, Romania

Phone number: +40 (0)21 303 37 77

Hilton Athenee Palace, Bucharest Reviews

5 stars??? June 2, 2011
Can you trust?
At the Hilton Athenee Palace Bucharest it is not enough a deposit of 80% of the costs of a wedding event: At Hilton Athenee Palace in Bucharest, the clear policy, for the payment of a complete wedding event, is to get paid in advance(!!!), the soon you signed the contract with them, 100%(!!!) of the costs. Hilton is basically "telling" you, as a client, that they do not trust the contract or you even at 1% but expect you to trust them at 100%. On the way of organizing this event, I clearly faced the lack of interest and commitment of the General Manager, Ms. Linda Griffin, and the lack of trustworthiness and reliability one can have in Ms. Alina Rilla who is the conference and events manager at the Hilton Bucharest, and repeatedly was not respecting promises to call back or she simply lied at me that she called me but I would have been not available. Faced with this situation regarding Ms. Rilla, as part of the hotel management, the GM attitude was “she just missed a call…” so no problem but “we have been many times not paid by the clients” so you can not trust the client. This is very poor for 5 stars! This is very poor for a GM! I used to be a Gold Member of HH, now I am Silver (and this has good reason). I will not continue with HH.

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