I booked a flight for Father's Day for my husband as a gift. He decided he wanted a refund. We started the process to get a refund well within the month cancellation policy. I have made numerous calls and left numerous messages at the number. This organization is staffed by volunteers and all I ever get is that they will let Mark (owner/manager-1-404-822-1032) know I called. I have also left messages on his voice mail. I have NEVER gotten any response from them. I am glad to pay the $50 cancellation fee. I just need my $350 back. Please help. The attempts at contacting them have gone on since July 09. I am worried there is a time frame in which I need to start legal proceedings. I can't use small claims court.
Ellen Perricone
[email protected]
720-810-4740